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15.3 miRange
5 mphTop speed
450 lbCapacity
Avid by Merits Ultra HD Heavy Duty Power Wheelchair P331
AvailabilityStock status can change very rapidly. An item might come back in stock before we update this or might have sold out. We highly recommend you call or chat with us for a 100% stock status.
Up to 15.3 miles with 55Ah batteries and up to 8 miles with 33Ah batteries
Batteries (2 required)
55Ah 22NF AGM, 51Ah 22NF GEL or 33Ah U1 AGM
Motor
Dual in line 2 pole 200W
Controller
PG VR2-A2 60A programmable
Charger
6A off board
Turning radius
21 in
Size & Seat
HCPCS code
K0837
Ground clearance
2.875 in
Overall length
35 in and 45 in with footplate
Overall width
27 in
Seat width
18 to 24 in
Seat depth
16 to 20 in
Backrest
Angle adjustable 90 to 110 degrees, 21 to 23 in tall
Drive wheels
12 x 3 in with 6 x 2 in front and rear casters
Weight
288 to 310 lb
Color options
White, Red, Blue, Charcoal Gray
Overview
Avid by Merits Ultra HD P331 heavy duty mid wheel drive power chair with 450 lb capacity, full front and rear suspension and a width adjustable rehab seat.
The Avid by Merits Ultra HD P331 is the heavy duty powerbase in the Avid complex rehab line from Merits Health Products. It pairs a 450 lb weight capacity with a mid wheel drive layout that turns in just 21 inches, so larger riders get true indoor maneuverability without stepping up to a wide rear wheel drive frame. The base itself measures only 27 inches across, narrow enough for standard doorways and hallway turns.
Seating is where the Ultra HD separates from consumer heavy duty chairs. The 4 post rehab seat adjusts from 18 to 24 inches in width and 16 to 20 inches in depth, the backrest reclines from 90 to 110 degrees, and the factory can build the chair with power tilt up to 50 degrees plus positioning components, trunk supports and headrest choices. That makes the P331 a chair a supplier or clinician can actually fit to the rider rather than a one size frame.
Underneath, dual in line 2 pole 200W motors drive 12 inch wheels through front and rear suspension, clearing thresholds and uneven pavement while keeping the ride settled. A pair of 22NF batteries in a tool free battery box delivers up to 15.3 miles per charge with the 55Ah AGM option. The Ultra HD carries HCPCS code K0837 for Group 2 heavy duty power wheelchairs rated 301 to 450 lb.
This chair shipped for years as the Merits Vision Ultra HD and was folded into the new Avid by Merits rehab brand with the same P331 model number, so parts, manuals and service history all carry over.
Video
Avid by Merits Ultra HD Heavy Duty Power Wheelchair P331 video
Merits backs the P331 with a manufacturer limited warranty. The exact coverage terms for this model are listed in the Specifications tab and the product documentation. Normal wear items and damage from misuse or accidents are excluded, as with all manufacturer warranties.
If something goes wrong, reach out to us first. We can often sort out a fix over the phone or ship a replacement part. Contact us and we will help.
It is rated for riders up to 450 lb on a heavy duty mid wheel drive powerbase. The 4 post rehab seat adjusts from 18 to 24 in wide and 16 to 20 in deep, so it can be set to fit a larger rider rather than forcing a one size frame.
Is the Ultra HD the same chair as the Merits Vision Ultra HD?
Yes. Merits moved the Vision Ultra HD into its Avid by Merits rehab line and now markets it as the Ultra HD. The model number is still P331, so parts, manuals and service history all carry over.
Will the Ultra HD fit through my doorways?
The base is 27 in wide with a 21 in turning radius, so it turns tightly in hallways and bathrooms. Many home doors are 28 to 30 in, which leaves little room to spare, so measure the clear opening with the door fully open. It is 35 in long, or 45 in with the footplate.
How far does the Ultra HD go on a charge?
Merits rates it for up to 15.3 miles with the two 55Ah 22NF batteries, and the flyer lists up to 8 miles with the smaller 33Ah U1 batteries. The chair takes two batteries in a tool free battery box, and a 6A off board charger refills them. Choose the larger batteries if you ride long distances.
Does the Ultra HD have power tilt?
Power seat tilt from 0 to 50 degrees is a factory option. The standard build has a manual angle adjustable backrest from 90 to 110 degrees, 21 to 23 in tall. The factory can also add positioning components, trunk supports and headrest choices.
What is the ground clearance of the Ultra HD, and can it go outdoors?
Ground clearance is 2.875 in. Dual 200W motors drive 12 in wheels through front and rear suspension, which clears thresholds and uneven pavement while keeping the ride settled. Top speed is 5 mph.
How difficult is the Ultra HD to transport in a vehicle?
At 288 to 310 lb it does not go in a car. It needs a van, a lift or a trailer. Merits includes transit tie down brackets for securing the unoccupied chair in a vehicle.
Will Medicare or insurance pay for the Ultra HD?
The P331 carries HCPCS code K0837, the Group 2 heavy duty power wheelchair code for riders rated 301 to 450 lb. Medicare covers a power wheelchair only with a doctor's order and an enrolled supplier. Heavy Duty Mobility does not hold a Medicare supplier number or bill insurance, so a purchase here is private pay.
How is my chair delivered?
Delivery to your curb is free. Check the packaging and the chair before you sign for it, and call 1-888-233-5563 if anything looks wrong.
We Ship to all 48 lower states of
the United States for free
Please note: We do NOT ship outside the USA
Request a Demo Unit
21-day in-facility trial · Refundable $250 deposit · You pay freight only
Thanks, we've received your request. An EK Tech specialist will reach out within one business day to coordinate your demo unit.
CUCustomerApr 14 2025
We recently purchased a power wheel…
We recently purchased a power wheel chair and had a great experience from start to finish. The process was smooth, communication was clear, and everything was delivered exactly as promised. The pricing was fair, and the quality exceeded our expectations. Highly recommend and looking forward to working together again!
SUSusanMar 19 2025
Great Experience!
Super helpful team in helping us make a decision. We needed a scooter that we could modify to carry our 2 Jack Russell’s at trials. This scooter worked out perfectly. Please let them help you. I’m sure there are bigger companies, but I felt we got such personal attention. It was an amazing experience. Delivery was just a few days. Remarkable!
MMd Home SolutionsDec 10 2024
Very good experience and serious
Very good experience and serious. It's great to see their availability and responsiveness.
MSMr SchilderAug 31 2024
Auto Fold
I needed a mobility scooter that was auto-folding, but not overly engineered where problems can arise, was not too heavy to lift by myself, would easily fit in the trunk of my car, and not be overly expensive. Wishful thinking I thought. Until I discovered the MOJO on my computer. This scooter ticked all my boxes, and more. It is comfortable, well built, is easy to charge the batteries without having to bend down to remove them, and even if you do want to remove them they are accessible from the standing position. the tiller is fully adjustable as are the arm rests, the folding/unfolding functions are easily initiated, and the axle release is easily achieved. A well engineered piece of kit. Now, for the customer service: I can honestly say that I have never come across anything like it; it is absolutely perfect. The gentleman I dealt with 'bent over backwards' to help me without pressuring me into a purchase, and to ensure I was buying a scooter that was right for me. Because I live in New Zealand I knew I was creating a lot more work for him, but he never complained. This and my MOJO are very much appreciated. I am very thankful for the day I first saw the MOJO on the internet. I I now own my very own MOJO.
MWMcQuetta WilliamsJun 28 2024
Raffeal made my experince ordering my…
Raffeal made my experince ordering my GIO enclosed electric scooter great and kept me up with tracking date/time of delivery. He was patient and demostrated care and great customer service.
AAssembled By SaintsJun 5 2024
We recently had the pleasure of…
We recently had the pleasure of experiencing service that went far beyond our expectations, and we feel compelled to highlight the exceptional professionalism of Julie and Raphael, who was instrumental in making our job easy.
We highly recommend their services to anyone looking for quality and excellence.
DEDiana EssenMay 3 2024
Shout out to Raphael
Shout out to Raphael, sales rockstar He looked after me from my first questions all the way to getting my mobility scooter by white glove delivery inside my house, together with a crash course on using it.
STSophia TurnerMay 3 2024
I was very impressed by the shopping…
I was very impressed by the shopping experience and customer service offered by heavydutymobility. com. They didn't try to put sales pressure on me and made sure that I was happy with the scooter that I was getting. They even called me after the purchased to make sure I was happy with the delivery and everything else.
VEVeronicaMar 31 2024
Wonderful customer service
My sales rep was very great at keeping me up to date on the status of my order and following up with me to make sure that my delivery experience was excellent. He even called me right after I placed the order online to review everything with me and make sure that what I ordered would work for my needs. Wonderful experience overall!!
Oobiozor okoloMar 23 2024
Heavy Duty Mobility is awesome
Heavy Duty Mobility is awesome! They are very responsive and easy to work with. I would recommend them 100%
ALAlan LinsMar 1 2024
Wee have worked with them many time
Wee have worked with them many time, they are professional and timely, Al
RARita ArenderDec 31 2023
We are so pleased with the Scoota…
We are so pleased with the Scoota Trailer we ordered through Heavy Duty Mobility. We dealt with Raphael who could not have be nicer and more helpful. He stayed in close contact letting me know when the manufacturer received the order, when it was complete and when it shipped. The customer service was second to none. It was obvious in all communications with Raphael that he genuinely cared that our son's needs were met with this trailer for his new powerchair. I highly recommend going through Heavy Duty Mobility when ordering equipment for yourself or your handicapped loved ones.
AabcDec 19 2023
Excellent service !
Excellent service !
Raphael Perlman is honest and sincere, he understands the need of
the client and listens with empathy. He follows up with the client to
ensure he doesn't feels forgotten or lost in the process.
Highly recommended !
BBISHOPDec 7 2023
Product seems to be high quality
Product seems to be high quality. Professionally packaged when received. The company is easy to work with.
TCTommy ChitryDec 5 2023
HD Mobility - A Great Help
HD Mobility did a great job helping me go over the options available and what cart would work best for my Mom.
They consistently followed up with me so I stayed aware of the status of the order all the way through white glove delivery. Highly recommend HD Mobility as partners.
JSJeff SpannNov 26 2023
Great company they go the extra mile…
Great company they go the extra mile for you they make sure that you get what you need the best customer service Raphael and Julie have been the best to me helping me get my mobility back after my first scooter had to be replaced use these people!!!
JFJon FisherAug 18 2023
Heavy Duty Mobility did a fine Job.
Heavy Duty Mobility did a fine Job matching me up with the besr mobility scooter to meet my needs. The Afikim S-3 is a high quality piece of equipment. It operates as advertised. It maintains it's speed while ascending the hills in the small town, where I live. Heavy Duty Mobility was by my side throughout the entire purchase process. Even after I took delivery of the fine S-3 scooter and needed to have questions answered about the machine. Jon Fisher Cedarville, MI
MMark PowellAug 13 2023
Great Experience
Recently purchased a mobility scooter for a family member and my experience could not have been more positive. I spoke with Raphael on the phone and via text a number of times. He was enormously knowledgeable and helpful. Scooter arrived quickly and was just as expected.
EesmaelJul 2 2023
I was looking for a scooter for my…
I was looking for a scooter for my mother. I researched it online and found some sites that were selling the scooter for the same price. Heavy duty mobility was willing to beat the price as they had a 5% discount. They were also. Extremely kind and helpful. They answered all my questions and what they did not know. They contacted the company to find out and got back to me the same day. They kept me in the loop with shipping and also reached out to me to confirm receipt and to make sure everything was correct and working properly. Very impressed
Aabdullah siumJun 14 2023
Very responsive and excellent follow-up
GGayla SMar 16 2023
Top shelf, customer service,
Found the type of Scooter. I wanted to buy online not everyone has the kind of scooter. I have . Talked to Raphael Perlmann about the scooter I wanted. I was a little hesitant at first because they were from Florida. After talking to Raphael I felt a much more comfortable about the idea of having a scooter shipped all across the country am in Seattle WA.
The scooter arrived,in shipping and had a torn seat. Ops Raphael took care of the problem got me a new seat ASP negotiated with the makers of my scooter.for me.
Couple months into having my scooter. I had an issue with the wheel making a noise..
Called my dealer Raphael he worked tirelessly negotiating with the maker of the Scooter to make sure the issue got fixed .
Would’ve loved not to have any issues with my new scooter, but knowing Raphael was on my side, helping me anytime there was an issue to get the problem fixed was a huge blessing.
Raphael Perlmann Has restored my faith in Customer service .
So many companies sell your product and then they don’t care they got their money !
Not that way at heavy mobility scooters store .
I have seen that this company and Raphael Perlmann cares about their customers after the sell.
I will recommend to my mother and any other family member, and friend to order a scooter from Raphael Perlmann ..:
His care and consideration for me and my Scooter has definitely restored my faith and Customer service .
The quality of customer service I receive from him is a wonderful change from the type of customer service I get from businesses I work with and give money to every month .
Other companies couldn’t learn something from this man and heavy mobility Scooter about Customer service .
Thank you
Raphael Perlmann For the caring you show your customers .
Top shelf customer service .
DCDonald CreechApr 4 2023
Problem solver
Very responsive and excellent follow-up
TStonya simmonsFeb 1 2023
Great experience
Raphael Perlman really made the purchasing of my scooter a enjoyable experience. He was very polite and helpful to me. He will take care of your needs. He is old school with customer service
SShadoeNov 4 2022
This company Listen's
This company Listen's
They are very professional, they listen to what you would like to have, and they may make suggestions, but the decisions are up to you.
The person I talked with was very professional.
He knew what products I may like, but in the end it was my choice of what to buy, or not buy.
There was no pressure, just suggestions I appreciate people who don't pressure you into buying something.
JEJessicaApr 5 2022
I bought a mobility scooter for my…
I bought a mobility scooter for my upcoming vacation. I needed something to take me over grass.
The staff at heavydutymobility.com were more than patient, guiding me with all my endless questions with endless patience!
The scooter itself is from the Afiscooters brand, which was recommended and so far, so good.
MPMike PetersMar 12 2022
Very pleased with the advice and help…
Very pleased with the advice and help in getting a mobility scooter. I can't walk very far anymore and needed a reliable machine, not a cheaply-made one. Staff were very assistive.
SGSamantha GreggMar 9 2022
I was helped by Emily in an exemplary…
I was helped by Emily in an exemplary way. They don't forget about you and offer very good support on how to use your scooter.
Thanks, Emily, 5 stars!
SDSam DMar 8 2022
Very helpful staff
Very helpful staff. They know their scooters.
I ended up getting an Afiscooter model and am very pleased.