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CONTACT US

Phone
Call 888-233-5563 to speak to a real human!

 

Live Chat
Click HERE to speak to a live agent not a robot.

 

Email
support@heavydutymobility.com
We aim to respond within 2 business hours.

We’ve done all the searching for you

Your search for heavy duty mobility scooters ends here.

Whether large, recreational, all-terrain, dual-seat, enclosed & heavy duty mobility scooters, we specialize in all of these and are here to offer the best and most personalized customer service in your search for such a mobility scooter for sale.

As well as an attentive, genuinely helpful team, we also offer the cheapest prices around and will not be beaten on prices. 

Who we are

At Heavy Duty Mobility, we have made it our mission to focus specifically on higher end heavy duty mobility scooters with strong performance in areas like max user weight, top speed, ground clearance, motor power, durability and high performance in all kinds of terrain.

We believe these heavy duty mobility scooters deserve a company and website dedicated to them alone, with staff knowledgeable in specifically these products. When considering the expense of such a mobility scooter, especially when purchasing online, it makes sense to have a team that actually cares about and is hyper-focused on the heavy duty scooter models available on the market.

Heavy-Duty Mobility’s Mission

Our end goal will always be bringing back fun and mobility to those that need it. Whether you are elderly or struggling with mobility, we want you to regain the feeling of the wind in your hair and sunshine on your face.

A mobility scooter can really be a point of freedom and way to escape being trapped indoors which happens to far too many people. If you feel confined in your home and long to hit the road, but haven’t got the ability to drive, a mobility scooter is a perfect choice. And if you plan on going on grass, gravel, bumpy sidewalks and roads, or just want a luxury, snazzy-looking model, Heavy Duty Mobility is your #1 choice!

Our most popular products

Why buy online?

We have a super helpful article dealing with the pros and cons of buying online versus showroom purchases. Click HERE to see the full article

Why buy from us

Pre-Selected Scooters

We only sell mobility scooters that have been pre-selected

Pre-selected to match our site’s mission – large, heavy-duty, recreational and all-terrain. This means all our attention is where you need it to be, and you don’t have to go hunting through huge lists of products you aren’t interested in.

Price

We will not be beaten on any online price

If you see a product advertised online for cheaper we will sell you the product for the same price or cheaper, provided that pricing is not in violation of the manufacturer’s minimum advertised pricing policy.

Free Shipping

Shipping for most products on our site is free of charge.

We believe when paying for an item like a heavy duty mobility scooter, shipping should be free, so we do our utmost to offer free shipping. Some suppliers make it not possible for us to offer free shipping. We also offer white glove shipping as a recommended optional service.

Excellent & Personal Customer Service

We are here for you every step of your journey

From selecting the appropriate product, to answering all of your questions, we are here by phone and chat. No question is trivial and in the event where we do not know the answer to your question, we contact the manufacturer on your behalf, pre-sale, to make sure you are absolutely satisfied and all questions are answered properly. Our phone lines are staffed by humans, not robots, and it’s really easy to speak to a member of staff at all business hours, even on weekends. If the line is busy, we’ll call you right back.

Post sale Service

We are here to help for issues with the shipment or any issues with your all-terrain & heavy duty mobility scooter.

We will work with you over the phone or send out a technician to address your concern, depending on your scooter type and its associated warranty.

Relationships

Heavy Duty Mobility enjoys excellent relations with the manufacturer of its products.

This is an advantage to our customers, as manufacturers are often involved with the warranty process and answering technical questions.

Financing - spread the cost of your purchase

If you can’t afford the cost of a high end heavy duty mobility scooter upfront, but still have your eyes set on a model you really like, we offer financing options that allow you to spread the cost of your mobility scooter over several months or years.

Though plans start at 0% APR for those with good credit scores, we are always upfront with our customers where interest rates do apply and how much they will end up paying.

How Heavy-Duty Mobility Operates

Heavy Duty Mobility ships all its mobility scooters directly from the manufacturer of the scooter you choose. This helps bring costs and shipping times down significantly.

You, the customer, pay us and we order a scooter from the manufacturer to be delivered directly to your address. 

Warranty is handled either by the manufacturer or through us directly, depending on the model, but you are always free to call us with any issues anytime regardless.

After paying and completing checkout on our site, you will receive a confirmation email from us on your order. You will then receive tracking on your shipment once it ships.

And again, for any queries, pre-checkout, post checkout, during shipping period or after you have your scooter, we are here to help by phone and chat.

Using this site

Not sure how to handle websites?

Don’t be afraid to just call us if  that’s simpler for you. Many of our customers, especially elderly ones, aren’t used to websites and would rather just speak to someone. 

Prefer to use the site? Here’s how it works:

You are currently on the HOMEPAGE, which is like a door to the website. Here you find general info and from here you can go to more specific categories.

At the top left-hand corner of every page, you will find the main menu.

The menu button is shown as three horizontal lines, with the word “MENU” on top.

mobile-header-menu

Choose a category that interests you and you will be taken to a category page. This will show you different scooters that belong to the category you chose.

Once you are in the category page, select a scooter that you like by clicking/tapping on its picture. This will pull up the product page of that particular scooter where you can find all the information on that model, such as price, images, videos, specifications and documentation. If you don’t see something you’re looking for, try scrolling down the page.

You can always press the back button on your phone or browser to see another scooter in that category or hit the menu button again to view a different category.

Once you find the product you like, select the product options for that scooter such as color, seat size etc. Then, add your item to cart and follow the prompts for checkout. If you are paying with a cash card or credit card, the process is pretty straightforward. If paying by financing, see our financing guide HERE

Prefer to use the site? Here’s how it works:

You are currently on the HOMEPAGE, which is like a door to the website. Here you find general info and from here you can go to more specific categories.

At the top of the page, taking up the full width of every page, the main menu is displayed:

desktop-header-image-final

Choose a category that interests you and you will be taken to a category page. This will show you different scooters that belong to the category you chose.

Once you are in the category page, select a scooter that you like by clicking/tapping on its picture. This will pull up the product page of that particular scooter where you can find all the information on that model, such as price, images, videos, specifications and documentation. If you don’t see something you’re looking for, try scrolling down the page.

You can always press the back button on your phone or browser to see another scooter in that category or hit the menu button again to view a different category.

Once you find the product you like, select the product options for that scooter such as color, seat size etc. Then, add your item to cart and follow the prompts for checkout. If you are paying with a cash card or credit card, the process is pretty straightforward. If paying by financing, see our financing guide HERE

Brands We're Proud Registered Dealers For:

Testimonials

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Regaining my mobility

Thanks to the personal assistance from Heavy Duty Mobility, I was able to find the best mobility scooter suited to my needs and now am enjoying all the personal freedom, with my new Afikim S3 Mobility scooter.

Marion McQuire

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Getting the best advice

I had been looking around for a versatile mobility scooter, but never could get good advice that would help me make a choice. Then a close friend pointed me to the Heavy Duty Mobility website. There I found all the help and more and I’m now the very proud & happy user of my own mobility scooter. Thank you Heavy Duty Mobility Team!

Patrick O'Brien