Free shippingNo sales tax added
1 Year Limited Warranty
Free ShippingThis scooter has a weight capacity of 330 lbs and a top speed of 3.7 mph. It weighs 58 lbs.
| Performance | |
|---|---|
| Motor | 48V 250W brushless |
| Battery | Two 48V 2Ah lithium-ion |
| Top speed | Up to 3.7 mph |
| Range | Up to 13 miles per charge |
| Weight capacity | 330 lbs |
| Brakes | Automatic electromagnetic |
| Charging time | About 1.5 to 2 hours |
| Max incline | 6 to 8 degrees |
| Drive | Rear wheel drive |
| Controls | Horn, USB charging port, free-wheel lever |
| Size & Seat | |
|---|---|
| Overall size | 42" long by 21.5" wide by 36.6" tall |
| Folded size | 39" long by 22" wide by 12" tall |
| Frame weight | 36 lbs |
| Wheels | 4 wheels |
| Tires | 6" solid, never flat |
| Weight | 58 lbs |
| Lights | Front LED headlight |
| Air travel | FAA friendly and foldable |
| Warranty | 1 Year Limited |
The SuperHandy Passport Prime is a foldable four-wheel travel scooter with a frame that lifts at just 36 pounds and carries riders up to 330 pounds. Two 48V batteries give it a range of up to 13 miles on a charge.
The Passport Prime is made for people who like to get out and go. The aluminum frame folds in one motion and the batteries and seat lift off, so the heaviest piece you carry is about 36 pounds. It fits in most car trunks and it is friendly for airline travel, which makes it a good match for trips, cruises, and visits with family.
The padded seat raises and lowers to suit your height and it lifts out when you need to pack the scooter away. The armrests flip up and slide in or out so getting on and off stays easy. There is real legroom on the deck, so longer outings stay comfortable for riders up to 330 pounds.
This is the first SuperHandy scooter with an electromagnetic brake. The moment you ease off the throttle the scooter slows and holds, even on a gentle slope, so you never have to reach for a lever. It is a calm and predictable way to stop that many seniors tell us they trust right away.
When the day is done the Passport Prime folds to about 39 inches long, 22 inches wide, and 12 inches tall. That is small enough to tuck into a trunk, a closet, or the corner of a room. The solid 6 inch tires never need air, so there is one less thing to check before you head out.
Meet our New SuperHandy Mobility Scooter (Passport Prime)
SuperHandy backs this product with a one year limited warranty against defects in materials and workmanship under normal use, measured from the date of the original purchase. Coverage goes to the original buyer.
Normal wear items and damage from misuse, accidents, unauthorized repairs or modifications, and natural disasters are not covered. To make a claim, contact us with a description of the issue and your proof of purchase and we help arrange replacement parts or a replacement product.
If something goes wrong, reach out to us first at 1-888-233-5563. We can often sort out a fix over the phone or ship a replacement part.
Real people answer, business hours and weekends. If the line is busy, we call you back.
Direct relationships with the makers speed up warranty and technical answers.
Phone help first, and a technician if a shipping or product issue needs one.
Only heavy duty models we would recommend.
The Passport Prime is rated for riders up to 330 lb. The padded seat raises and lowers to suit your height, the armrests flip up and slide in or out for getting on and off, and the deck leaves real legroom. Do not ride over the rated weight.
Up to 13 miles using its two 48V lithium batteries together. Treat that as a best case. Rider weight, slopes and cold weather shorten real range, and an extra battery in your bag adds more on long days.
Yes. You steer with a simple tiller and set speed with a thumb throttle, up to 3.7 mph. The automatic electromagnetic brake slows and holds the scooter the moment you ease off the throttle, even on a gentle slope, so you never reach for a brake lever.
Lift off the seat and batteries, then fold the frame in one motion. The frame alone weighs about 36 lb and the whole scooter 58 lb. Folded it measures about 39 in long, 22 in wide and 12 in tall, small enough for most car trunks or a closet.
Its batteries are within the federal size limit. Each 48V 2Ah lithium pack holds about 96 Wh, and the spec sheet lists the scooter as FAA friendly and foldable. Federal rules allow a removable mobility aid battery up to 300 Wh in the cabin, plus spares up to 160 Wh each, and airlines may ask for 48 hours notice. Confirm with your airline before you fly.
About 1.5 to 2 hours per battery from a standard wall outlet. The packs lift out, so you can charge one indoors while the other stays on the scooter.
Yes, on sidewalks, paved paths and packed ground. The 6 in solid tires roll over small cracks and never go flat, and it is rated for slopes of 6 to 8 degrees. Keep it off steep hills, soft sand and heavy rain.
Yes. The Passport Prime has a front LED headlight, a horn, a USB charging port and a free-wheel lever. It is rear wheel drive with a 48V 250W brushless motor.
The Passport Prime comes with two 48V lithium-ion batteries, the charger and a quick start guide. A spare 48V 2Ah battery is the most popular add-on, and the padded seat and flip-up armrests already adjust, so most riders need nothing else.
Medicare will not pay, because Heavy Duty Mobility does not hold a Medicare supplier number. We also do not bill private insurance directly. Some private plans reimburse buyers outside Medicare, so ask your insurer, and we can provide an invoice and proof of purchase for your claim.
Delivery to your curb is free. Check the packaging and the scooter before you sign for it, and call 1-888-233-5563 if anything looks wrong.
Call 1-888-233-5563. We confirm the build, the price and the delivery with you and place the order on the phone.
Yes. Call 1-888-233-5563. Real people answer, business hours and weekends.
21-day in-facility trial · Refundable $250 deposit · You pay freight only
Thanks, we've received your request. An EK Tech specialist will reach out within one business day to coordinate your demo unit.
We recently purchased a power wheel chair and had a great experience from start to finish. The process was smooth, communication was clear, and everything was delivered exactly as promised. The pricing was fair, and the quality exceeded our expectations. Highly recommend and looking forward to working together again!
Super helpful team in helping us make a decision. We needed a scooter that we could modify to carry our 2 Jack Russell’s at trials. This scooter worked out perfectly. Please let them help you. I’m sure there are bigger companies, but I felt we got such personal attention. It was an amazing experience. Delivery was just a few days. Remarkable!
Very good experience and serious. It's great to see their availability and responsiveness.
I needed a mobility scooter that was auto-folding, but not overly engineered where problems can arise, was not too heavy to lift by myself, would easily fit in the trunk of my car, and not be overly expensive. Wishful thinking I thought. Until I discovered the MOJO on my computer. This scooter ticked all my boxes, and more. It is comfortable, well built, is easy to charge the batteries without having to bend down to remove them, and even if you do want to remove them they are accessible from the standing position. the tiller is fully adjustable as are the arm rests, the folding/unfolding functions are easily initiated, and the axle release is easily achieved. A well engineered piece of kit. Now, for the customer service: I can honestly say that I have never come across anything like it; it is absolutely perfect. The gentleman I dealt with 'bent over backwards' to help me without pressuring me into a purchase, and to ensure I was buying a scooter that was right for me. Because I live in New Zealand I knew I was creating a lot more work for him, but he never complained. This and my MOJO are very much appreciated. I am very thankful for the day I first saw the MOJO on the internet. I I now own my very own MOJO.
Raffeal made my experince ordering my GIO enclosed electric scooter great and kept me up with tracking date/time of delivery. He was patient and demostrated care and great customer service.
We recently had the pleasure of experiencing service that went far beyond our expectations, and we feel compelled to highlight the exceptional professionalism of Julie and Raphael, who was instrumental in making our job easy. We highly recommend their services to anyone looking for quality and excellence.
Shout out to Raphael, sales rockstar He looked after me from my first questions all the way to getting my mobility scooter by white glove delivery inside my house, together with a crash course on using it.
I was very impressed by the shopping experience and customer service offered by heavydutymobility. com. They didn't try to put sales pressure on me and made sure that I was happy with the scooter that I was getting. They even called me after the purchased to make sure I was happy with the delivery and everything else.
My sales rep was very great at keeping me up to date on the status of my order and following up with me to make sure that my delivery experience was excellent. He even called me right after I placed the order online to review everything with me and make sure that what I ordered would work for my needs. Wonderful experience overall!!
Heavy Duty Mobility is awesome! They are very responsive and easy to work with. I would recommend them 100%
Wee have worked with them many time, they are professional and timely, Al
We are so pleased with the Scoota Trailer we ordered through Heavy Duty Mobility. We dealt with Raphael who could not have be nicer and more helpful. He stayed in close contact letting me know when the manufacturer received the order, when it was complete and when it shipped. The customer service was second to none. It was obvious in all communications with Raphael that he genuinely cared that our son's needs were met with this trailer for his new powerchair. I highly recommend going through Heavy Duty Mobility when ordering equipment for yourself or your handicapped loved ones.
Excellent service ! Raphael Perlman is honest and sincere, he understands the need of the client and listens with empathy. He follows up with the client to ensure he doesn't feels forgotten or lost in the process. Highly recommended !
Product seems to be high quality. Professionally packaged when received. The company is easy to work with.
HD Mobility did a great job helping me go over the options available and what cart would work best for my Mom. They consistently followed up with me so I stayed aware of the status of the order all the way through white glove delivery. Highly recommend HD Mobility as partners.
Great company they go the extra mile for you they make sure that you get what you need the best customer service Raphael and Julie have been the best to me helping me get my mobility back after my first scooter had to be replaced use these people!!!
Heavy Duty Mobility did a fine Job matching me up with the besr mobility scooter to meet my needs. The Afikim S-3 is a high quality piece of equipment. It operates as advertised. It maintains it's speed while ascending the hills in the small town, where I live. Heavy Duty Mobility was by my side throughout the entire purchase process. Even after I took delivery of the fine S-3 scooter and needed to have questions answered about the machine. Jon Fisher Cedarville, MI
Recently purchased a mobility scooter for a family member and my experience could not have been more positive. I spoke with Raphael on the phone and via text a number of times. He was enormously knowledgeable and helpful. Scooter arrived quickly and was just as expected.
I was looking for a scooter for my mother. I researched it online and found some sites that were selling the scooter for the same price. Heavy duty mobility was willing to beat the price as they had a 5% discount. They were also. Extremely kind and helpful. They answered all my questions and what they did not know. They contacted the company to find out and got back to me the same day. They kept me in the loop with shipping and also reached out to me to confirm receipt and to make sure everything was correct and working properly. Very impressed
Found the type of Scooter. I wanted to buy online not everyone has the kind of scooter. I have . Talked to Raphael Perlmann about the scooter I wanted. I was a little hesitant at first because they were from Florida. After talking to Raphael I felt a much more comfortable about the idea of having a scooter shipped all across the country am in Seattle WA. The scooter arrived,in shipping and had a torn seat. Ops Raphael took care of the problem got me a new seat ASP negotiated with the makers of my scooter.for me. Couple months into having my scooter. I had an issue with the wheel making a noise.. Called my dealer Raphael he worked tirelessly negotiating with the maker of the Scooter to make sure the issue got fixed . Would’ve loved not to have any issues with my new scooter, but knowing Raphael was on my side, helping me anytime there was an issue to get the problem fixed was a huge blessing. Raphael Perlmann Has restored my faith in Customer service . So many companies sell your product and then they don’t care they got their money ! Not that way at heavy mobility scooters store . I have seen that this company and Raphael Perlmann cares about their customers after the sell. I will recommend to my mother and any other family member, and friend to order a scooter from Raphael Perlmann ..: His care and consideration for me and my Scooter has definitely restored my faith and Customer service . The quality of customer service I receive from him is a wonderful change from the type of customer service I get from businesses I work with and give money to every month . Other companies couldn’t learn something from this man and heavy mobility Scooter about Customer service . Thank you Raphael Perlmann For the caring you show your customers . Top shelf customer service .
Very responsive and excellent follow-up
Raphael Perlman really made the purchasing of my scooter a enjoyable experience. He was very polite and helpful to me. He will take care of your needs. He is old school with customer service
This company Listen's They are very professional, they listen to what you would like to have, and they may make suggestions, but the decisions are up to you. The person I talked with was very professional. He knew what products I may like, but in the end it was my choice of what to buy, or not buy. There was no pressure, just suggestions I appreciate people who don't pressure you into buying something.
I bought a mobility scooter for my upcoming vacation. I needed something to take me over grass. The staff at heavydutymobility.com were more than patient, guiding me with all my endless questions with endless patience! The scooter itself is from the Afiscooters brand, which was recommended and so far, so good.
Very pleased with the advice and help in getting a mobility scooter. I can't walk very far anymore and needed a reliable machine, not a cheaply-made one. Staff were very assistive.
I was helped by Emily in an exemplary way. They don't forget about you and offer very good support on how to use your scooter. Thanks, Emily, 5 stars!
Very helpful staff. They know their scooters. I ended up getting an Afiscooter model and am very pleased.
4.8
