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Brand:SuperHandy
Model:Explorer
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Quick Overview
Key Features of the Explorer
All-terrain pneumatic tires that roll smoothly over sidewalks, grass, and packed gravel.
500W brushless motor with a top speed of up to 6.25 mph and a gentle 4 mph low setting.
Two swappable 48V lithium batteries that add up to about 10 miles of range.
Lightweight aluminum frame that folds in two simple steps for the car trunk.
Four-wheel stance with front and rear suspension for a steady, planted ride.
Dual disc brakes that bring you to a confident stop.
Built for More Than Smooth Pavement
The Explorer rides on cushioned pneumatic tires with front and rear suspension, so bumps in the sidewalk and soft patches of grass do not rattle you around. The 8.5 inch front wheels and 10 inch rear wheels keep the ride level, and the all-terrain tread grips loose gravel and packed dirt when you head off the paved path.
Two Batteries You Can Swap Anywhere
Two 48V lithium batteries slide in and out by hand, and each one carries you about 5 miles for a combined range near 10 miles. Bring the spare along on a longer trip and swap it in when the first runs low. Each battery recharges in around 1.5 hours, so a topped up pack is never far away.
Folds Down and Travels Light
The whole scooter weighs about 64 pounds and folds in two steps to roughly 39 inches long and under 18 inches tall. The aluminum frame keeps the heaviest single piece near 50 pounds, which makes it far easier to lift into a trunk or store in a closet than a steel scooter of the same size.
A Stable Four-Wheel Ride
Four wheels give the Explorer a wide, planted footprint that many riders find reassuring on slopes and uneven ground. Dual disc brakes handle the stopping, a reverse setting helps you back out of tight spots at a careful 2 mph, and the padded seat and adjustable handlebars let you find a comfortable position for the whole ride.
Specifications
ALL EXPLORER SPECIFICATIONS
Model
GUT161
Motor
500W brushless hub motor
Top Speed
Up to 6.25 mph
Reverse Speed
2 mph
Battery
48V 2Ah lithium ion, two included
Range
Up to 10 miles, about 5 miles per battery
Charging Time
About 1.5 hours per battery
Weight Capacity
350 lbs
Total Weight
64 lbs
Frame Material
Aluminum
Front Tires
8.5" pneumatic
Rear Tires
10" tubeless pneumatic
Tire Tread
All-Terrain
Brakes
Dual disc brake
Turning Radius
43.3"
Ground Clearance
3.3" at midframe
Unfolded Size
45.3" x 22" x 38.2" L x W x H
Folded Size
39.4" x 22" x 17.7"
Wheels
4
Warranty
1 Year Limited
Options & Upgrades
Accessories
What accessories work with the Explorer?
SuperHandy backs the Explorer with a few handy add-ons. A spare 48V 2Ah lithium battery is the most popular pick, since a third pack lets you keep riding while two charge. The scooter also ships with two storage baskets and a storage bag, and a rear storage box is available for groceries and errands. Reach out to our team and we will help you match the right battery and carry options to how you plan to ride.
How to Purchase & What's Included
How do I order the Explorer?
This product is sold by phone so you get the right setup and the best current price. Call us toll free at 1-888-233-5563 or use live chat and we will take care of everything. All we need is your payment method and your shipping address.
If you are still deciding, we are glad to talk through the options and help you land on the right fit.
Does Medicare, Medicaid or private insurance help pay for the Explorer?
Most powered mobility and equipment products do not meet the strict medical device rules that Medicare and Medicaid use, so they rarely qualify. We do not work with Medicare and we do not bill private insurance directly.
Some private plans reimburse you outside of the Medicare framework. The best way to find out is to call your insurer and ask. If they say yes, we are happy to provide an invoice and proof of purchase so you can file for reimbursement.
Notice to Medicare and Medicaid beneficiaries. Medicare pays for equipment only when the supplier has a Medicare supplier number. Heavy Duty Mobility does not have one, so Medicare will not pay for anything we sell you. You are personally and fully responsible for payment.
What happens after I place my order for the Explorer?
You will receive an email confirmation with the item and the price you paid, sent from [email protected]. Read the delivery instructions carefully.
As soon as your mobility scooter ships we email you a tracking link so you can follow it to your door. Most freight items arrive on a pallet and the carrier calls ahead to arrange a curbside delivery appointment.
What comes included with the Explorer?
The battery and charger where the product is battery powered, ready to use
Free standard shipping
A quick start guide for setup and daily use
Financing & Monthly Payments
You can pay for your order over time with Klarna. Choose monthly installments or a lease to own plan. The minimum amount per month shows near the price at the top of this page.
The whole process is online and usually gives an instant eligibility answer. If you would rather have a hand, call us and we will walk you through it.
Shipping, Warranty & Returns
Shipping
How long until my Explorer arrives?
Standard shipping is free. Most orders leave the warehouse within a few business days. Once your mobility scooter is on the way, expect a transit time of roughly five to ten business days depending on how far you are from the warehouse and the size of the item.
Larger freight items ship on a pallet and the carrier calls ahead to book a curbside delivery appointment that works for you.
Will I get tracking?
Yes. As soon as your order ships we email you a tracking link so you can follow it all the way to your door.
Warranty
What does the Explorer warranty cover?
SuperHandy backs this product with a one year limited warranty against defects in materials and workmanship under normal use, measured from the date of the original purchase. Coverage goes to the original buyer.
Normal wear items and damage from misuse, accidents, unauthorized repairs or modifications, and natural disasters are not covered. To make a claim, contact us with a description of the issue and your proof of purchase and we help arrange replacement parts or a replacement product.
If something goes wrong, reach out to us first at 1-888-233-5563. We can often sort out a fix over the phone or ship a replacement part.
Returns
Can I return the Explorer?
Returns are possible. Please read the full returns policy for the details, then call us at 1-888-233-5563 and we will help you start the process.
What should I know before the first use of the Explorer?
Read the owner manual fully before your first ride or use. Charge the battery as the manual describes and store it charged. Stay within the rated weight capacity and operate at a safe speed for the space you are in.
How do I care for the battery safely?
Use only the charger supplied with the mobility scooter. Charge indoors on a hard surface away from anything flammable and do not leave a battery charging unattended for long periods. Keep the battery dry and out of extreme heat or cold.
Daily Operation & Transportation
Daily Operation
Is the Explorer easy to drive?
Yes. You steer with the handlebars and control speed with a thumb throttle, and a dial lets you set a slow 4 mph pace indoors or open up to 6.25 mph outside. Four wheels keep the scooter steady, so you can start, stop, and turn without feeling tippy. A reverse setting backs you out of tight spots at a careful 2 mph.
How do I charge the batteries?
The Explorer uses two 48V lithium batteries that lift out by hand. Plug each one into the wall charger and it fills back up in about 1.5 hours. You can charge a battery on or off the scooter, which makes it simple to keep a spare topped up by the door.
How small does it fold for the car?
Two steps fold the Explorer down to about 39 inches long and under 18 inches tall. The frame is aluminum and the heaviest piece is near 50 pounds, so most people can lift the folded scooter into a trunk or the back seat. Pull the batteries first to make each lift lighter.
Can I use it on grass and gravel?
The all-terrain pneumatic tires and front and rear suspension are built for more than smooth pavement. Packed dirt, short grass, and loose gravel are all fair game. Like any electric scooter it is not made to sit out in the rain, so store it under cover and wipe it down if you get caught in a shower.
Why buy the Explorer from us?
Hand Picked Products
We only stock equipment we trust
Every product on our site earns its place. You see the models worth your money and skip the endless lists of products that were never a good fit.
Price
We will not be beaten on any online price.
See the mobility scooter advertised cheaper somewhere else online and we will match that price or beat it, as long as the seller honors the manufacturer minimum advertised price.
Free Shipping
Standard shipping on the Explorer is free.
Shipping should not be an afterthought, so standard delivery is on us.
Real Customer Service
We are here for you every step of the way.
Our phones are answered by people, not robots, through business hours and on weekends too. If the line is busy we will call you straight back.
Help After the Sale
We stay with you long after delivery.
If anything comes up with your shipment or your mobility scooter, we work through it with you and arrange parts or service as needed.
Strong Brand Relationships
We work closely with SuperHandy.
That close relationship helps us move quickly on warranty questions, parts and technical support for your Explorer.
Is SuperHandy a Good Brand?
SuperHandy has built its name on one simple idea, which is that with the right tools anyone can take on their own projects and stay independent. The brand launched in 2017 and has grown into a wide lineup of powered outdoor equipment and affordable mobility products.
Focus on Value
SuperHandy designs practical, no nonsense equipment and prices it so more people can afford real power and real independence. That value first approach carries across the whole range, from powered mobility to material handling.
Reach and Availability
SuperHandy products are sold through major retailers across the country and the brand made its trade show debut at Equip Expo in 2023. That broad footprint means parts and support are easier to find than with many niche makers.
Warranty and Support
SuperHandy backs its products with a one year limited warranty against defects in materials and workmanship. Support is handled with proof of purchase and a straightforward claim process for replacement parts or a replacement product.
Growing Mobility Range
SuperHandy has expanded into powered mobility with scooters, power wheelchairs, patient lifts and motorized carts that aim to make independence more affordable. We are glad to carry that range and back it with our own service.
Need Help? Contact Us
Have a question about the Explorer? Our team is glad to help.
We Ship to all 48 lower states of
the United States for free
Please note: We do NOT ship outside the USA
Request a Demo Unit
21-day in-facility trial · Refundable $250 deposit · You pay freight only
Thanks, we've received your request. An EK Tech specialist will reach out within one business day to coordinate your demo unit.
CUCustomerApr 14 2025
We recently purchased a power wheel…
We recently purchased a power wheel chair and had a great experience from start to finish. The process was smooth, communication was clear, and everything was delivered exactly as promised. The pricing was fair, and the quality exceeded our expectations. Highly recommend and looking forward to working together again!
SUSusanMar 19 2025
Great Experience!
Super helpful team in helping us make a decision. We needed a scooter that we could modify to carry our 2 Jack Russell’s at trials. This scooter worked out perfectly. Please let them help you. I’m sure there are bigger companies, but I felt we got such personal attention. It was an amazing experience. Delivery was just a few days. Remarkable!
MMd Home SolutionsDec 10 2024
Very good experience and serious
Very good experience and serious. It's great to see their availability and responsiveness.
MSMr SchilderAug 31 2024
Auto Fold
I needed a mobility scooter that was auto-folding, but not overly engineered where problems can arise, was not too heavy to lift by myself, would easily fit in the trunk of my car, and not be overly expensive. Wishful thinking I thought. Until I discovered the MOJO on my computer. This scooter ticked all my boxes, and more. It is comfortable, well built, is easy to charge the batteries without having to bend down to remove them, and even if you do want to remove them they are accessible from the standing position. the tiller is fully adjustable as are the arm rests, the folding/unfolding functions are easily initiated, and the axle release is easily achieved. A well engineered piece of kit. Now, for the customer service: I can honestly say that I have never come across anything like it; it is absolutely perfect. The gentleman I dealt with 'bent over backwards' to help me without pressuring me into a purchase, and to ensure I was buying a scooter that was right for me. Because I live in New Zealand I knew I was creating a lot more work for him, but he never complained. This and my MOJO are very much appreciated. I am very thankful for the day I first saw the MOJO on the internet. I I now own my very own MOJO.
MWMcQuetta WilliamsJun 28 2024
Raffeal made my experince ordering my…
Raffeal made my experince ordering my GIO enclosed electric scooter great and kept me up with tracking date/time of delivery. He was patient and demostrated care and great customer service.
AAssembled By SaintsJun 5 2024
We recently had the pleasure of…
We recently had the pleasure of experiencing service that went far beyond our expectations, and we feel compelled to highlight the exceptional professionalism of Julie and Raphael, who was instrumental in making our job easy.
We highly recommend their services to anyone looking for quality and excellence.
DEDiana EssenMay 3 2024
Shout out to Raphael
Shout out to Raphael, sales rockstar He looked after me from my first questions all the way to getting my mobility scooter by white glove delivery inside my house, together with a crash course on using it.
STSophia TurnerMay 3 2024
I was very impressed by the shopping…
I was very impressed by the shopping experience and customer service offered by heavydutymobility. com. They didn't try to put sales pressure on me and made sure that I was happy with the scooter that I was getting. They even called me after the purchased to make sure I was happy with the delivery and everything else.
VEVeronicaMar 31 2024
Wonderful customer service
My sales rep was very great at keeping me up to date on the status of my order and following up with me to make sure that my delivery experience was excellent. He even called me right after I placed the order online to review everything with me and make sure that what I ordered would work for my needs. Wonderful experience overall!!
Oobiozor okoloMar 23 2024
Heavy Duty Mobility is awesome
Heavy Duty Mobility is awesome! They are very responsive and easy to work with. I would recommend them 100%
ALAlan LinsMar 1 2024
Wee have worked with them many time
Wee have worked with them many time, they are professional and timely, Al
RARita ArenderDec 31 2023
We are so pleased with the Scoota…
We are so pleased with the Scoota Trailer we ordered through Heavy Duty Mobility. We dealt with Raphael who could not have be nicer and more helpful. He stayed in close contact letting me know when the manufacturer received the order, when it was complete and when it shipped. The customer service was second to none. It was obvious in all communications with Raphael that he genuinely cared that our son's needs were met with this trailer for his new powerchair. I highly recommend going through Heavy Duty Mobility when ordering equipment for yourself or your handicapped loved ones.
AabcDec 19 2023
Excellent service !
Excellent service !
Raphael Perlman is honest and sincere, he understands the need of
the client and listens with empathy. He follows up with the client to
ensure he doesn't feels forgotten or lost in the process.
Highly recommended !
BBISHOPDec 7 2023
Product seems to be high quality
Product seems to be high quality. Professionally packaged when received. The company is easy to work with.
TCTommy ChitryDec 5 2023
HD Mobility - A Great Help
HD Mobility did a great job helping me go over the options available and what cart would work best for my Mom.
They consistently followed up with me so I stayed aware of the status of the order all the way through white glove delivery. Highly recommend HD Mobility as partners.
JSJeff SpannNov 26 2023
Great company they go the extra mile…
Great company they go the extra mile for you they make sure that you get what you need the best customer service Raphael and Julie have been the best to me helping me get my mobility back after my first scooter had to be replaced use these people!!!
JFJon FisherAug 18 2023
Heavy Duty Mobility did a fine Job.
Heavy Duty Mobility did a fine Job matching me up with the besr mobility scooter to meet my needs. The Afikim S-3 is a high quality piece of equipment. It operates as advertised. It maintains it's speed while ascending the hills in the small town, where I live. Heavy Duty Mobility was by my side throughout the entire purchase process. Even after I took delivery of the fine S-3 scooter and needed to have questions answered about the machine. Jon Fisher Cedarville, MI
MMark PowellAug 13 2023
Great Experience
Recently purchased a mobility scooter for a family member and my experience could not have been more positive. I spoke with Raphael on the phone and via text a number of times. He was enormously knowledgeable and helpful. Scooter arrived quickly and was just as expected.
EesmaelJul 2 2023
I was looking for a scooter for my…
I was looking for a scooter for my mother. I researched it online and found some sites that were selling the scooter for the same price. Heavy duty mobility was willing to beat the price as they had a 5% discount. They were also. Extremely kind and helpful. They answered all my questions and what they did not know. They contacted the company to find out and got back to me the same day. They kept me in the loop with shipping and also reached out to me to confirm receipt and to make sure everything was correct and working properly. Very impressed
Aabdullah siumJun 14 2023
Very responsive and excellent follow-up
GGayla SMar 16 2023
Top shelf, customer service,
Found the type of Scooter. I wanted to buy online not everyone has the kind of scooter. I have . Talked to Raphael Perlmann about the scooter I wanted. I was a little hesitant at first because they were from Florida. After talking to Raphael I felt a much more comfortable about the idea of having a scooter shipped all across the country am in Seattle WA.
The scooter arrived,in shipping and had a torn seat. Ops Raphael took care of the problem got me a new seat ASP negotiated with the makers of my scooter.for me.
Couple months into having my scooter. I had an issue with the wheel making a noise..
Called my dealer Raphael he worked tirelessly negotiating with the maker of the Scooter to make sure the issue got fixed .
Would’ve loved not to have any issues with my new scooter, but knowing Raphael was on my side, helping me anytime there was an issue to get the problem fixed was a huge blessing.
Raphael Perlmann Has restored my faith in Customer service .
So many companies sell your product and then they don’t care they got their money !
Not that way at heavy mobility scooters store .
I have seen that this company and Raphael Perlmann cares about their customers after the sell.
I will recommend to my mother and any other family member, and friend to order a scooter from Raphael Perlmann ..:
His care and consideration for me and my Scooter has definitely restored my faith and Customer service .
The quality of customer service I receive from him is a wonderful change from the type of customer service I get from businesses I work with and give money to every month .
Other companies couldn’t learn something from this man and heavy mobility Scooter about Customer service .
Thank you
Raphael Perlmann For the caring you show your customers .
Top shelf customer service .
DCDonald CreechApr 4 2023
Problem solver
Very responsive and excellent follow-up
TStonya simmonsFeb 1 2023
Great experience
Raphael Perlman really made the purchasing of my scooter a enjoyable experience. He was very polite and helpful to me. He will take care of your needs. He is old school with customer service
SShadoeNov 4 2022
This company Listen's
This company Listen's
They are very professional, they listen to what you would like to have, and they may make suggestions, but the decisions are up to you.
The person I talked with was very professional.
He knew what products I may like, but in the end it was my choice of what to buy, or not buy.
There was no pressure, just suggestions I appreciate people who don't pressure you into buying something.
JEJessicaApr 5 2022
I bought a mobility scooter for my…
I bought a mobility scooter for my upcoming vacation. I needed something to take me over grass.
The staff at heavydutymobility.com were more than patient, guiding me with all my endless questions with endless patience!
The scooter itself is from the Afiscooters brand, which was recommended and so far, so good.
MPMike PetersMar 12 2022
Very pleased with the advice and help…
Very pleased with the advice and help in getting a mobility scooter. I can't walk very far anymore and needed a reliable machine, not a cheaply-made one. Staff were very assistive.
SGSamantha GreggMar 9 2022
I was helped by Emily in an exemplary…
I was helped by Emily in an exemplary way. They don't forget about you and offer very good support on how to use your scooter.
Thanks, Emily, 5 stars!
SDSam DMar 8 2022
Very helpful staff
Very helpful staff. They know their scooters.
I ended up getting an Afiscooter model and am very pleased.
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