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I got an Afiscooter C for myself and an S model for my...
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We Ship to All 48 Lower Sates for Free

Please note: We do NOT ship outside the USA

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CU
Customer
Apr 14 2025
We recently purchased a power wheel…
We recently purchased a power wheel chair and had a great experience from start to finish. The process was smooth, communication was clear, and everything was delivered exactly as promised. The pricing was fair, and the quality exceeded our expectations. Highly recommend and looking forward to working together again!
SU
Susan
Mar 19 2025
Great Experience!
Super helpful team in helping us make a decision. We needed a scooter that we could modify to carry our 2 Jack Russell’s at trials. This scooter worked out perfectly. Please let them help you. I’m sure there are bigger companies, but I felt we got such personal attention. It was an amazing experience. Delivery was just a few days. Remarkable!
M
Md Home Solutions
Dec 10 2024
Very good experience and serious
Very good experience and serious. It's great to see their availability and responsiveness.
MS
Mr Schilder
Aug 31 2024
Auto Fold
I needed a mobility scooter that was auto-folding, but not overly engineered where problems can arise, was not too heavy to lift by myself, would easily fit in the trunk of my car, and not be overly expensive. Wishful thinking I thought. Until I discovered the MOJO on my computer. This scooter ticked all my boxes, and more. It is comfortable, well built, is easy to charge the batteries without having to bend down to remove them, and even if you do want to remove them they are accessible from the standing position. the tiller is fully adjustable as are the arm rests, the folding/unfolding functions are easily initiated, and the axle release is easily achieved. A well engineered piece of kit. Now, for the customer service: I can honestly say that I have never come across anything like it; it is absolutely perfect. The gentleman I dealt with 'bent over backwards' to help me without pressuring me into a purchase, and to ensure I was buying a scooter that was right for me. Because I live in New Zealand I knew I was creating a lot more work for him, but he never complained. This and my MOJO are very much appreciated. I am very thankful for the day I first saw the MOJO on the internet. I I now own my very own MOJO.
MW
McQuetta Williams
Jun 28 2024
Raffeal made my experince ordering my…
Raffeal made my experince ordering my GIO enclosed electric scooter great and kept me up with tracking date/time of delivery. He was patient and demostrated care and great customer service.
A
Assembled By Saints
Jun 5 2024
We recently had the pleasure of…
We recently had the pleasure of experiencing service that went far beyond our expectations, and we feel compelled to highlight the exceptional professionalism of Julie and Raphael, who was instrumental in making our job easy.
We highly recommend their services to anyone looking for quality and excellence.
DE
Diana Essen
May 3 2024
Shout out to Raphael
Shout out to Raphael, sales rockstar He looked after me from my first questions all the way to getting my mobility scooter by white glove delivery inside my house, together with a crash course on using it.
ST
Sophia Turner
May 3 2024
I was very impressed by the shopping…
I was very impressed by the shopping experience and customer service offered by heavydutymobility. com. They didn't try to put sales pressure on me and made sure that I was happy with the scooter that I was getting. They even called me after the purchased to make sure I was happy with the delivery and everything else.
VE
Veronica
Mar 31 2024
Wonderful customer service
My sales rep was very great at keeping me up to date on the status of my order and following up with me to make sure that my delivery experience was excellent. He even called me right after I placed the order online to review everything with me and make sure that what I ordered would work for my needs. Wonderful experience overall!!
O
obiozor okolo
Mar 23 2024
Heavy Duty Mobility is awesome
Heavy Duty Mobility is awesome! They are very responsive and easy to work with. I would recommend them 100%
AL
Alan Lins
Mar 1 2024
Wee have worked with them many time
Wee have worked with them many time, they are professional and timely, Al
RA
Rita Arender
Dec 31 2023
We are so pleased with the Scoota…
We are so pleased with the Scoota Trailer we ordered through Heavy Duty Mobility. We dealt with Raphael who could not have be nicer and more helpful. He stayed in close contact letting me know when the manufacturer received the order, when it was complete and when it shipped. The customer service was second to none. It was obvious in all communications with Raphael that he genuinely cared that our son's needs were met with this trailer for his new powerchair. I highly recommend going through Heavy Duty Mobility when ordering equipment for yourself or your handicapped loved ones.
A
abc
Dec 19 2023
Excellent service !
Excellent service !
Raphael Perlman is honest and sincere, he understands the need of the client and listens with empathy. He follows up with the client to ensure he doesn't feels forgotten or lost in the process.
Highly recommended !
B
BISHOP
Dec 7 2023
Product seems to be high quality
Product seems to be high quality. Professionally packaged when received. The company is easy to work with.
TC
Tommy Chitry
Dec 5 2023
HD Mobility - A Great Help
HD Mobility did a great job helping me go over the options available and what cart would work best for my Mom.
They consistently followed up with me so I stayed aware of the status of the order all the way through white glove delivery. Highly recommend HD Mobility as partners.
JS
Jeff Spann
Nov 26 2023
Great company they go the extra mile…
Great company they go the extra mile for you they make sure that you get what you need the best customer service Raphael and Julie have been the best to me helping me get my mobility back after my first scooter had to be replaced use these people!!!
JF
Jon Fisher
Aug 18 2023
Heavy Duty Mobility did a fine Job.
Heavy Duty Mobility did a fine Job matching me up with the besr mobility scooter to meet my needs. The Afikim S-3 is a high quality piece of equipment. It operates as advertised. It maintains it's speed while ascending the hills in the small town, where I live. Heavy Duty Mobility was by my side throughout the entire purchase process. Even after I took delivery of the fine S-3 scooter and needed to have questions answered about the machine. Jon Fisher Cedarville, MI
M
Mark Powell
Aug 13 2023
Great Experience
Recently purchased a mobility scooter for a family member and my experience could not have been more positive. I spoke with Raphael on the phone and via text a number of times. He was enormously knowledgeable and helpful. Scooter arrived quickly and was just as expected.
E
esmael
Jul 2 2023
I was looking for a scooter for my…
I was looking for a scooter for my mother. I researched it online and found some sites that were selling the scooter for the same price. Heavy duty mobility was willing to beat the price as they had a 5% discount. They were also. Extremely kind and helpful. They answered all my questions and what they did not know. They contacted the company to find out and got back to me the same day. They kept me in the loop with shipping and also reached out to me to confirm receipt and to make sure everything was correct and working properly. Very impressed
A
abdullah sium
Jun 14 2023
Very responsive and excellent follow-up
G
Gayla S
Mar 16 2023
Top shelf, customer service,
Found the type of Scooter. I wanted to buy online not everyone has the kind of scooter. I have . Talked to Raphael Perlmann about the scooter I wanted. I was a little hesitant at first because they were from Florida. After talking to Raphael I felt a much more comfortable about the idea of having a scooter shipped all across the country am in Seattle WA.
The scooter arrived,in shipping and had a torn seat. Ops Raphael took care of the problem got me a new seat ASP negotiated with the makers of my scooter.for me. Couple months into having my scooter. I had an issue with the wheel making a noise..
Called my dealer Raphael he worked tirelessly negotiating with the maker of the Scooter to make sure the issue got fixed . Would’ve loved not to have any issues with my new scooter, but knowing Raphael was on my side, helping me anytime there was an issue to get the problem fixed was a huge blessing. Raphael Perlmann Has restored my faith in Customer service .
So many companies sell your product and then they don’t care they got their money ! Not that way at heavy mobility scooters store .
I have seen that this company and Raphael Perlmann cares about their customers after the sell.
I will recommend to my mother and any other family member, and friend to order a scooter from Raphael Perlmann ..:
His care and consideration for me and my Scooter has definitely restored my faith and Customer service . The quality of customer service I receive from him is a wonderful change from the type of customer service I get from businesses I work with and give money to every month . Other companies couldn’t learn something from this man and heavy mobility Scooter about Customer service .
Thank you Raphael Perlmann For the caring you show your customers .
Top shelf customer service .
DC
Donald Creech
Apr 4 2023
Problem solver
Very responsive and excellent follow-up
TS
tonya simmons
Feb 1 2023
Great experience
Raphael Perlman really made the purchasing of my scooter a enjoyable experience. He was very polite and helpful to me. He will take care of your needs. He is old school with customer service
S
Shadoe
Nov 4 2022
This company Listen's
This company Listen's
They are very professional, they listen to what you would like to have, and they may make suggestions, but the decisions are up to you.
The person I talked with was very professional.
He knew what products I may like, but in the end it was my choice of what to buy, or not buy.
There was no pressure, just suggestions I appreciate people who don't pressure you into buying something.
JE
Jessica
Apr 5 2022
I bought a mobility scooter for my…
I bought a mobility scooter for my upcoming vacation. I needed something to take me over grass.
The staff at heavydutymobility.com were more than patient, guiding me with all my endless questions with endless patience!
The scooter itself is from the Afiscooters brand, which was recommended and so far, so good.
MP
Mike Peters
Mar 12 2022
Very pleased with the advice and help…
Very pleased with the advice and help in getting a mobility scooter. I can't walk very far anymore and needed a reliable machine, not a cheaply-made one. Staff were very assistive.
SG
Samantha Gregg
Mar 9 2022
I was helped by Emily in an exemplary…
I was helped by Emily in an exemplary way. They don't forget about you and offer very good support on how to use your scooter.
Thanks, Emily, 5 stars!
SD
Sam D
Mar 8 2022
Very helpful staff
Very helpful staff. They know their scooters.
I ended up getting an Afiscooter model and am very pleased.
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M
Mousmi Shah Gandhi
2 days ago
We recently purchased a power chair repaired and had a great experience from start to finish. The process was smooth, communication was clear, and everything was delivered exactly as promised. The pricing was fair, and the quality exceeded our expectations. Highly recommend and looking forward to working together again!
SR
Susan Raulerson
3 weeks ago
Super helpful team in helping us make a decision. We needed a scooter that we could modify to carry our 2 Jack Russell’s at trials. This scooter worked out perfectly. Please let them help you. I’m sure there are bigger companies, but I felt we got such personal attention. It was an amazing experience. Delivery was just a few days. Remarkable!
DU
Darius Uhuru
a month ago
Has Great communication and customer service. Will get you taken care of
GB
Gabriel Barba
a month ago
Great team!
CT
Cameron Tinker
4 months ago
Great company to work with! Extremely fast and responsive. Cares deeply about their customers.
VM
Veronica M.
4 months ago
Very good experience and serious. It's great to see their availability and responsiveness.
GR
GodFred Righteous
4 months ago
Very reliable and good experience with them 5⭐️⭐️⭐️⭐️
RS
Roel Schilder
7 months ago
I needed a mobility scooter that was auto-folding, but not overly engineered where problems can arise, was not too heavy to lift by myself, would easily fit in the trunk of my car, and not be overly expensive. Wishful thinking I thought. Until I discovered the MOJO on my computer. This scooter ticked all my boxes, and more. It is comfortable, well built, is easy to charge the batteries without having to bend down to remove them, and even if you do want to remove them they are accessible from the standing position. the tiller is fully adjustable as are the arm rests, the folding/unfolding functions are easily initiated, and the axle release is easily achieved. A well engineered piece of kit. Now, for the customer service: I can honestly say that I have never come across anything like it; it is absolutely perfect. The gentleman I dealt with 'bent over backwards' to help me without pressuring me into a purchase, and to ensure I was buying a scooter that was right for me. Because I live in New Zealand I knew I was creating a lot more work for him, but he never complained. This and my MOJO are very much appreciated. I am very thankful for the day I first saw the MOJO on the internet. I now own my very own MOJO.
MW
McQuetta Williams
9 months ago
Raffel, was very patient and detail. I received my GIO enclosed electic scooter within 2 weeks. I only had to attach the side mirrors and bumpers. It rides great.
AS
Assembled By Saints
10 months ago
We recently had the pleasure of experiencing service that went far beyond our expectations, and we feel compelled to highlight the exceptional professionalism of Julie and Raphael, who was instrumental in making our job easy.

We highly recommend their services to anyone looking for quality and excellence.
NY
Nitesh Yadav
11 months ago
Best decision we made was going through Heavy Duty Mobility. A cut above a competition in providing information and helpfulness. We got an Afiscooter S4 2 Seater and it is all we hope for and more.
RB
Rosa Balderrama
a year ago
Customer service is great, I had the pleasure of working with Raphael, he was able to guide me in choosing the right scooter for, although I did call other companies but did not get the same customer service so I decided to work with this company, I received my scooter in a week was very happy with how the packaging was, scooter was very easy to put together and the ride is very smooth, I highly recommend this company and of course the scooter it is very well made and of good quality
O
obiozor okolo
a year ago
Heavy Duty Mobility was such a pleasure to work with! The scooter and rear basket arrived on time and heavy duty responded quickly to all my questions about the scooter. Will definitely recommend them to friends!!
GU
Gaby Usarralde
a year ago
great service, excellent product, everything perfect and they answered me all my doubts before bring with my ev rider mobility scooter to argentina! special thks for Raphael that was there to help me in everything!
BH
Bennet Helfgott
a year ago
good quality products ,great service
MS
Michele Stern
a year ago
I just had the nicest pre-sales conversation with Raphael. He really knows his products, was really quick looking up the answers that needed exact numbers and was not pushy at all, just friendly and helpful. If and when I am ready to purchase (which won't be right away), I will reach out to him.
DT
David Tremblay
a year ago
All I can say is I love my Q runner it will go 18mph. Plus I get people staring at it like it was a UFO. It’s a head turner. The sales rep Raphael was excellent in service talking to and not worrying about my order it came in perfect. If you want a scooter order from Heavy Duty Mobility
M
Meg
a year ago
Well I love this mobility scooter.
RA
Rita Arender
a year ago
We are so pleased with the Scoota Trailer we ordered through Heavy Duty Mobility. We dealt with Raphael who could not have be nicer and more helpful. He stayed in close contact letting me know when the manufacturer received the order, when it was complete and when it shipped. The customer service was second to none. It was obvious in all communications with Raphael that he genuinely cared that our son's needs were met with this trailer for his new powerchair. I highly recommend going through Heavy Duty Mobility when ordering equipment for yourself or your handicapped loved ones.
RR
Randy Russell
a year ago
After five weeks of laying in bed following a heart attack. I needed something to drive around the farm and since I had no use of my legs, I chose this scooter. Now that I have over 100 miles on it, I know it handles our hills and Orchards. My Wife and our dog like how it rides.
E
E B
a year ago
Excellent service !
I found Raphael Perlman to be honest and sincere. He understands the needs of a client and listens with empathy.
Highly recommended !
B
BISHOP
a year ago
The company was easy to work with. Product seems to be of high quality.
SC
Sharon Collins
a year ago
Raphael was very helpful. I explained what I wanted and he presented me with the options. I chose the MOJO automatic fold. I've used it on 2 occasions and it has allowed me to socialize more. I received my scooter within 10 days. The color was wrong but we were able to solve that issue. I'm very pleased thus far with my purchase.
Thanks!
TC
Tommy Chitry
a year ago
HD Mobility did a great job helping me go over the options available and what cart would work best for my Mom.
They consistently followed up with me so I stayed aware of the status of the order all the way through white glove delivery. Highly recommend HD Mobility as partners.
JS
Jeff Spann
a year ago
Great customer service they follow up and go the extra mile great company easy to order from I will be using them again
S
Schwed PD.
a year ago
I would trust Raphael at Heavy Duty Mobility 100%. He’s an honest person and wants the best for his customers. he really cares for his customers and aims to give the best customer service.
JF
Jon Fisher
a year ago
Heavy Duty Mobility did a fine Job matching me up with the besr mobility scooter to meet my needs. The Afikim S-3 is a high quality piece of equipment. It operates as advertised. It maintains it's speed while ascending the hills in the small town, where I live. Heavy Duty Mobility was by my side throughout the entire purchase process. Even after I took delivery of the fine S-3 scooter and needed to have questions answered about the machine. Jon Fisher Cedarville, MI
MP
Mark Powell
a year ago
Recently purchased a mobility scooter for a family member and my experience could not have been more positive. I spoke with Raphael on the phone and via text a number of times. He was enormously knowledgeable and helpful. Scooter arrived quickly and was just as expected.
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