Sale!

EWheels EW-M41 Travel Scooter

Stock: See Stock

Original price was: $2,123.Current price is: $1,699.

-20%

Stock: See StockIn Stock
Stock status can change very rapidly - an item might come back in stock before we update this or might have sold out.


We highly recommend you call or chat with us for a 100% stock status.

Red
Silver
Rear Soft Monster Storage Bag
Rear Soft Oxygen Tank Holder
Rear Soft Walker Holder
Rear Soft Cane and Crutch Holder
Armrest Bag (+$53)
Unbreakable Cup and Bottle Holder (+$43)
Weather Cover (+$179)
Cane Holder (+$53)
Extra Light (White) (+$35)
Extra Light (Red) (+$34)
Product total
Options total
Grand total
Need help? Our mobility experts are here to help by call or chat

Videos

Quick Overview

EWheels EW-M41 Travel Scooter

Key Features:
  • Supports up to 350 lbs
  • 18" wide padded foldable swivel seat
  • 2-12v 22ah deep cycle sealed lead acid batteries
  • Adjustable and flip-back armrests
  • Top speed of 5 mph
  • Up to 16 miles on a single charge
  • LED headlight and taillight
  • Disassembles into 5 pieces
  • Rear shock absorber suspension
  • Solid, flat-free 9" tires
  • Front basket
  • Electromagnetic brakes
  • 250-watt motor, rear-wheel drive
  • Delta tiller for easy steering
The EW-M41 Mobility Scooter is a high-performance scooter made to meet all your mobility needs. It is both lightweight and powerful, making it great for use indoors and outdoors. Whether you need a reliable way to move around your home or an efficient way to get around outside, the EW-M41 can handle it all easily and stylishly.

High Weight Capacity and Durability

The EW-M41 Mobility Scooter is built to last, supporting up to 350 lbs, which makes it suitable for a wide range of users. Its high weight capacity makes the scooter versatile and inclusive, fitting different body types comfortably. The sturdy design ensures stability and safety, allowing users to ride confidently across various terrains.

Comfortable and Adjustable Seating

The EW-M41 has an 18" wide padded seat that can fold and swivel, offering great comfort. The seat can be adjusted to fit users of different heights, making sure every ride is comfortable. Whether you’re taking a short trip or a longer journey, the upgraded seat and adjustable armrests make your ride more enjoyable by reducing tiredness and giving better support. The armrests can flip back, making it easy to get on and off the scooter.

Extended Range and Battery Life

The EW-M41 comes with two 12v 22ah deep cycle sealed lead acid batteries, providing reliable power for long use. These high-capacity batteries let the scooter reach speeds of up to 5 mph and travel up to 16 miles on a single charge. This impressive range means you can go further without worrying about running out of power, making it ideal for both short trips and longer journeys.

Powerful Performance and Easy Control

The EW-M41 is powered by a 250-watt motor with rear-wheel drive, delivering strong and consistent performance. This powerful motor is great for tackling inclines and uneven terrain, giving you the necessary torque and speed to drive various conditions with ease. The delta tiller design makes steering more comfortable and intuitive, allowing for easier control of the scooter. This ergonomic feature helps users with limited hand dexterity or strength to maneuver the scooter effortlessly.

Enhanced Safety and Visibility

Ride safely in low-light conditions with the built-in LED headlight and taillight. These lights brighten your path and make you more visible to others, increasing safety during evening rides or in dimly lit areas. The reliable electromagnetic brakes offer quick response and control, ensuring safe and secure stopping power when you need it.

Convenient Portability and Storage

The EW-M41 can be taken apart into five pieces, with the heaviest piece weighing just 43 lbs. This makes it easy to transport and store, perfect for those who need a scooter on the go. The front basket provides ample storage for your personal items, making it easy to carry groceries, bags, or other essentials, and enhancing the scooter’s usability.

Smooth Ride and Stability

The rear shock absorber suspension ensures a smooth ride by reducing bumps and providing better comfort on uneven surfaces. This feature is especially useful when navigating bumpy sidewalks or rough terrain, as it minimizes jolts and enhances overall ride quality. The scooter has solid, flat-free 9" tires, which give peace of mind and eliminate the worry of punctures. These tires are designed to handle various surfaces easily, ensuring you can travel confidently across different environments without the risk of a flat tire disrupting your journey.

Warranty

Enjoy peace of mind with the 3-year limited warranty, ensuring that your scooter remains in top condition. This extended warranty period reflects the confidence in the scooter's durability and long life, offering you assurance and reliability in your investment. With this warranty, you can trust that any issues will be taken care of, keeping your scooter running smoothly. The EW-M41 Mobility Scooter is a versatile, high-performance option for anyone in need of reliable mobility assistance. With its combination of comfort, power, and convenience features, it stands out as a top choice in the market. Whether you are navigating your home, running errands, or enjoying outdoor activities, the EW-M41 ensures you can do so with confidence and ease.

Specifications

ALL EWheels EW-M41 Travel Scooter SPECIFICATIONS

Weight Capacity 350 lbs
Fully Assembled Yes
Number of Wheels 4 Wheels
FWD or RWD Rear Wheel Drive
Airline Approved No
Seat Dimensions (LxWxH) 18" Width
Type of Seat Padded foldable swivel seat
Type of Battery 2-12v 22ah deep cycle sealed lead acid
Overall Width 23"
Overall Height 37"
Overall Length 44"
Armrests Yes
Scooter Weight 121 lbs
Shipping Method FedEx Ground
Top Speed (Up To) 5 mph
Distance (Up To) 16 miles
Light(s) LED Headlight, LED Taillight
Turning Radius 55"
Braking Type Electromagnetic
Left Hand Control Option Yes
Horn Yes
Incline Capability Up to 8 degrees
Ground Clearance 2"
Suspension Rear Shock Absorber
Type of Tires Solid
Battery Charger 24 volt Offboard
Speed Control Adjustable Speed Dial
Basket Yes
Forward/Reverse Yes
Throttle Type Delta
Alarm No
Front Tire Size 9"
Cell Phone Holder No
Usb Port No
Voltage 24 volts
Motor Wattage 250 watt
Motor Type Transaxle
Extras Front Basket

How fast does the EWheels EW-M41 Travel Scooter go?

At full speed, you can reach up to 5 mph.

EWheels is known for being the fastest in the mobility scooter market and this is their strongest selling point.

How long do the EWheels EW-M41 Travel Scooter batteries last per charge? How many years of use can I get out of the batteries?

Battery running time per charge is measured in miles as opposed to time i.e. how many miles can a fully charged set of batteries take the scooter?

The answer depends on the user’s weight as well as the kind of terrain the scooter is operated upon.

Please take these manufacturer figures with a grain of salt, bearing in mind manufacturers may test their scooters in optimum conditions you won’t find in real life.

For a EWheels EW-M41 Travel Scooter, the batteries last: Up to 16 miles.

The lifetime of your EWheels EW-M41 Travel Scooter batteries is approximately 3 years, but very much depends on how much you use your scooter and whether you take good care of your batteries.

Options & Upgrades

Accessories

How do I add accessories to the EWheels EW-M41 Travel Scooter Mobility Scooter? Which Accessories are available?

A full list of accessories can be seen in the options and upgrades for this product HERE.

Will the accessories ship together and installed on the EWheels EW-M41 Travel Scooter?

With standard delivery, accessories are not assembled on the scooter at time of delivery. With white glove delivery, EWheels accessories will be attached and Diestco accessories can be attached by request.

How to Purchase & What's Included

Why are mobility scooters so expensive?

We sell all our scooters at the minimum price (MAP) the manufacturer allows us to advertise for. If we advertise for cheaper, we could be prosecuted. This means we are cheaper or at the same price as all dealers complying with the rules. If you find another site selling for cheaper, we will price match, so long as they are within MAP. Scooters can be expensive because of the following reasons: The recent skyrocketing of shipping prices, coupled with rising inflation, have made these scooters significantly more expensive than they were, say one year ago.

Does Medicare/Medicaid or private insurance help pay for the EWheels EW-M41 Travel Scooter?

Many heavy-duty/recreational mobility scooters do not qualify as medical devices under Medicare/Medicaid and private insurance strict rules. Though you might be disabled and using the device in a full medical sense, Medicare/Medicaid and private insurance seem to want to save as much money as they can, and do so by making the rules about which models qualify very strict. You might have spent significant time trying to find a Medicare/Medicaid provider online, to no avail. This is because it’s actually very hard for dealers to become Medicare providers, again making it hard for patients to get free scooters, again saving the insurance money. We don’t work with Medicare. We also do not bill private insurances directly. Some private insurances may reimburse you outside of Medicare’s framework. To check if your insurer does this, we recommend contacting them directly and asking. If they say yes, we’re happy to provide invoices/proof of purchases so you can get your money back from your insurer. Here’s a full disclaimer with regard to Medicare/Medicaid: Notice to Medicare/Medicaid Beneficiaries. Medicare will pay for medical equipment and supplies only if a supplier has a Medicare supplier number. Heavy Duty Mobility does not have a Medicare supplier number. Medicare will not pay for any medical equipment and supplies we sell or rent to you. You will be personally and fully responsible for payment.

What do I need to do to purchase the EWheels EW-M41 Travel Scooter online/over the phone?

To purchase over the phone, simply call our toll-free number 1-888-233-5563 and we can help you from there. If you are sure about the model you want, all we would need is your payment method (easiest is credit card or cash/checking account card) and your shipping address. If you aren’t quite sure which model to choose, we can offer suggestions and advice to your heart’s content - until you’re perfectly satisfied.

What happens after my order for the EWheels EW-M41 Travel Scooter is placed?

After your order for the EWheels EW-M41 Travel Scooter is placed, you will see a screen that looks like this one:
You will also receive an email confirmation, detailing the item you brought and the price you paid. The email will come from: support@heavydutymobility.com. Your email confirmation will contain instructions regarding delivery, please read these carefully. As soon as your item ships, we will send you an email containing a tracking link. Clicking on this link will allow you to track the shipping progress of your scooter. If you chose standard, curbside delivery at checkout: The shipping company will call you to schedule a delivery appointment - you don’t have to take the first day available - you can delay receiving your scooter for a couple of days if that works better for you. We will also provide you with their number so you can call to preemptively arrange an appointment, or incase they fail to call you. The shipping company will call you usually within an hour of delivery, to let you prepare yourself at the curbside nearest to your home. The truck (very often an 18-wheeler) will deposit your scooter on the curbside, on a wooden crate. For more info on unpacking, see the question below “How does my product arrive, is any setup required?” If you choose White Glove Delivery at checkout: The scooter will be sent to a technician in your area for setup. Once they have set it up (usually 1-2 business days), they will give you a call to arrange delivery. You have paid for a premium service, so here you can really ask the tech to deliver at any time that suits you, delay for some time if you aren’t ready for delivery, etc. If in doubt, just call us at 1-888-233-5563. At the time of delivery appointment, the local technician will bring the scooter right into your house, wherever you want it. In most cases, the tech will be able to advise you on how to operate the scooter.

What comes included/free with the EWheels EW-M41 Travel Scooter?

  • Batteries are included.
  • Standard shipping is free.
  • Your scooter comes with a charger.

Financing & Monthly Payments

We are currently partnered with PayTomorrow so you can pay for your scooter in monthly instalments or choose a lease-to-own plan. You can see the minimum amount per month, above, next to the price of the scooter. It’s a simple online process, usually with an instant eligibility response, but many less tech-savvy customers prefer help over the phone.

Contact us by calling our toll-free number 1-888-233-5563 or by live chat with one of our agents by clicking here.

Shipping, Warranty & Returns

Shipping

How long from the time of order until I get my EWheels EW-M41 Travel Scooter?

This very much depends on two factors: the stock status above and the processing and shipping time.  Bear in mind, different colors of the same model can have different stock statuses. The stock status for this scooter can be seen just under the product title at the top of the page.
  • This item is picked up by UPS/FedEx within 1 to 3 business days after the order is placed. After processing and leaving the warehouse, items usually take between 4 and 21 days (for free shipping) to arrive at their destination but can take longer from time to time. Please note these are indicative times and can vary based on how far you are from the supplier warehouse and the volume of orders being received. Also note that upgrades or extra accessory additions to your order may require extra time for installation.
  • If an EWheels EW-M41 Travel Scooter is showing LEAD TIME with a number of weeks indicated, the estimated ship out time is that lead time plus standard ship out and transit time indicated in the paragraph above.

    You can always contact us for more details at 1-888-233-5563 or live chat with an agent by clicking here.

    Please note, we have excellent relationships with our suppliers/manufacturers. If we are showing an item as having a lead time, it’s almost certainly the same for other dealers who might not have the most up-to-date information on the websites and may show the item as having a lead time.

  • If an EWheels EW-M41 Travel Scooter is showing OUT OF STOCK above, please contact us for more details. You can call us at 1-888-233-5563 or live chat with an agent by clicking here.

    Please note, we have excellent relationships with our suppliers/manufacturers. If we are showing an item as out of stock, it’s almost certainly the same for other dealers who might not have the most up-to-date information on the websites and may show the item as in stock.

Why are there such long lead times on some mobility scooters?

Covid has dealt a horrible blow to pretty much every industry on the planet. Right from mining materials to processing them to the factories that produce parts, shipping and freight companies - at every stage of the chain there are workforce shortages and severe delays.

My EWheels EW-M41 Travel Scooter is showing a long lead time above. Why should I buy a scooter now if in any case I won’t get it right away?

Unfortunately, the way things are nowadays, with delays across the entire supply chain, if you wait until there is no lead time on your scooter, you might end up waiting forever. As soon as new stock comes in, it is assigned to orders that were already placed, sometimes weeks in advance. We don’t know how soon the situation will get better - and it may actually get worse before getting better again.

For this reason, customers are placing their orders as soon as they are able, to be placed on the list for as soon as the next scooters are ready to ship.

Where will my EWheels EW-M41 Travel Scooter ship from?

EWheels EW-M41 Travel Scooter generally ship from the main warehouse in Phoenix, Arizona.

Who will ship my EWheels EW-M41 Travel Scooter?

EWheels EW-M41 Travel Scooters are almost always shipped by UPS/FedEx Carriers - a freight and trucking company. In most instances, your scooter is delivered by 18-wheeler, unless you choose white glove delivery.

How does the EWheels EW-M41 Travel Scooter arrive – is any setup required?

The EWheels EW-M41 Travel Scooter comes in a cardboard box, pretty much fully assembled and ready to ride.

Warranty

Who can I contact post-sale with questions on my EWheels EW-M41 Travel Scooter?

We are available by:

Phone: Call 1-888-233-5563 to speak to a real human!

Live Chat: Click HERE to speak to a live agent - not a robot.

Email: support@heavydutymobility.com - we aim to respond within 2 business hours.

By our contact form.

How do I book a delivery appointment slot for my EWheels EW-M41 Travel Scooter?

The shipping company delivering your scooter will call you to arrange delivery. We will also give you their number so you can call them to preemptively arrange an appointment.

What if I miss my delivery appointment slot for my EWheels EW-M41 Travel Scooter?

If you miss your delivery appointment, the shipping company will usually take your scooter back to their local terminal in your area and try to reschedule an appointment. There is usually no charge for one extra appointment. Please contact us to keep us in the loop if you do miss your appointment so we can ensure the scooter isn’t sent all the way back to the place of origin.

What if my order hasn’t arrived by the time it was supposed to?

Especially since Covid, which made the truck driver shortage issue even worse than it was, your shipment might be delayed. If this happens, please call us 1-888-233-5563, or the number of the shipping company we provide you with so you can get an update on your shipping status.

What happens if my order for an EWheels EW-M41 Travel Scooter is damaged?

  • When your scooter arrives, do not sign any forms until you have opened the boxes and ascertained that everything is as it should be.
  • If the external boxes are damaged, make sure to note this next to your signature. Make sure to inspect the contents before signing.
  • If your scooter is damaged in a way that the entire scooter needs to be replaced, just refuse the entire delivery.
  • If your scooter is damaged in a way that a spare part needs to be sent out and installed (eg a broken mirror), accept the delivery, and list any damaged items next to your signature.
  • If you find damage after having signed for delivery without any damage notes, this can be really problematic as the shipping company may try to shift the blame onto you. This is why it’s important to check for damage, especially if the outside boxes are damaged.

What happens if my EWheels EW-M41 Travel Scooter breaks down?

If your scooter malfunctions, please contact us.

Sometimes we are able to troubleshoot with you over the phone to fix the issue. In other cases, it’s a matter of shipping out a simple part, say if a knob needs replacing, under warranty conditions.

If necessary and you have an in-home service warranty, we will send out a technician to your home to repair your scooter. The time this is valid for varies according to the plan you purchased in the “Options & Upgrades” section on this page. This includes everything besides wear & tear (such as seat wear, flat tire etc.) and the batteries, which have a different warranty policy.

Depending on your location, it might take a few days to locate a local technician, arrange an appointment etc. This warranty service is not intended as an emergency breakdown service. If you are stuck and need urgent help, call 911.

Please note, it’s really important we don’t send technicians out for nothing, so to be open with you from the start, we will let you know that if a technician comes out for a problem which isn’t under warranty or was a user error, you may be charged for this visit.

Do I call you or the manufacturer if my EWheels EW-M41 Travel Scooter breaks down?

Contact us before contacting the manufacturer.

How long does the warranty on EWheels EW-M41 Travel Scooter last for? What’s included/excluded from the warranty?

The EWheels EW-M41 Travel Scooter includes a 12-month limited warranty. During this period, if any parts need to be replaced, we will provide and ship these parts to you at no extra cost. Please note, that this warranty does not cover the labor costs for fitting these parts. It also does not cover normal wear and tear on parts like tires, or damages that happen because of accidents or improper use. If your scooter arrives damaged from transit and is completely unusable, we will replace it. However, if the damage does not render the scooter totally unusable, the warranty does not cover the labor costs for repairs. You can always purchase replacement parts at any time, and we will ship them to you. The warranty begins immediately following purchase.

What can I do after the warranty period? Can I get spare parts for EWheels EW-M41 Travel Scooter? Who repairs these scooters and where?

After the warranty period, you are still welcome to contact us at any time.

Parts are available through us or the manufacturer, though you will be charged for these.

If you need someone to install parts or for other labor services, local technicians are available throughout the contiguous USA , at your cost.

Contact us for help finding a tech, or for more details.

Returns

What if I don't like my EWheels EW-M41 Travel Scooter? Can I return or exchange it?

Yes, returns are possible. Please see our returns policy.

Documentation, Manuals & Safety

Documentation

Safety

Do I need vehicle insurance to ride the EWheels EW-M41 Travel Scooter as is needed with a motor vehicle?

Though we cannot guarantee for all states and localities, wherever we have put this question to the law enforcement of any particular area, we have always been told this scooter does not need insurance.

May the EWheels EW-M41 Travel Scooter be driven on the road?

Though we cannot guarantee for all states and localities, wherever we have put this question to the law enforcement of any particular area, we have always been told that since this mobility scooter is used by and designed for disabled people, it may be ridden on the road where situations call for it.

May the EWheels EW-M41 Travel Scooter be driven on pedestrian sidewalks?

Though we cannot guarantee for all states and localities, wherever we have put this question to the law enforcement of any particular area, we have always been told that since this mobility scooter is used by and designed for disabled people, it may be ridden on pedestrian sidewalks, as long as this is done within reason.

This means riding at a safe speed where others are around and being considerate of the other users that share the sidewalk.

How can I avoid my EWheels EW-M41 Travel Scooter from being stolen?

  • Your EWheels EW-M41 Travel Scooter comes with a unique ignition key, and much like a car, cannot be started without it.
  • You can easily attach a motion alarm which is triggered if someone moves the scooter whilst it’s locked. For more information on these alarms, please call us at 1-888-233-5563.
  • You can also purchase a GPS tracker which beams the current location of your scooter wherever it is. This way, even if a thief takes your scooter, you and the police can track its exact location.
  • It’s best to store your scooter indoors if you’re able to do so.

Does the EWheels EW-M41 Travel Scooter have lights for nighttime riding? Does it have turn signals?

Yes, this mobility scooter comes with a full lighting package – a powerful headlight - rear lights as well as front - and rear turn signals. Riding in the dark isn’t for everyone though and you should carefully consider the safety of doing this in your area, even with a full lighting package on your scooter.

Daily Operation & Transportation

Daily Operation

Is the EWheels EW-M41 Travel Scooter easy to drive? How does acceleration work? How does braking work?

The EWheels EW-M41 Travel Scooter is super easy to drive and control.

Remember, this is a scooter which was designed from scratch for seniors and those with disabilities. It takes into account that you might have slower reaction times and has automatic braking whenever you let go of the throttle.

It also features slow-speed mode for confined areas or whilst you’re building up your driving skills and want to go a little slower.

Acceleration/reverse is achieved by a lever in the handlebars, and braking is automatic when you let go of the brakes.

Due to the safety automatic brakes which kick in every time you let go of the throttle, your driving might seem a little jerky at first, but most people catch on very quickly and learn to use the throttle and brakes in a way that gives a smooth ride.

I only have use of my left hand. Can the EWheels EW-M41 Travel Scooter work for left handed users? Can the EWheels EW-M41 Travel Scooter be operated with one hand?

This scooter uses wig-wag throttle acceleration, meaning you can control it with one hand, without any modifications needed.

Can I ride the EWheels EW-M41 Travel Scooter in the rain, snow, wind and hot sun?

  • Rain: It’s OK and safe if you get caught in the rain once in a while, or go through an occasional puddle, but you should try to avoid a trip if you know it’s going to rain.
  • Snow and ice: We cannot take responsibility for using the scooter in these kinds of weather conditions.
  • Cold weather: Fine, though it does negatively impact the battery health and lifetime.
  • Wind: Generally not an issue unless very strong winds that could tip the scooter over. If you have a mobility scooter with a canopy, remember, very strong winds can act as a sail to tip over your scooter.
  • Hot sun: No issue as far as the scooter is concerned. Remember to take along ample hydration!

Do the EWheels EW-M41 Travel Scooter batteries need maintenance?

This mobility scooter uses maintenance-free batteries which do not need any care until they die, after around 3 years of use.

How often should my EWheels EW-M41 Travel Scooter be inspected?

It’s a good idea to have your scooter checked once a year by a qualified technician.

Call us 1-888-233-5563 to get details on a local technician in your area.

You should also call us or a local tech if you hear strange noises coming out of your scooter.

How many years can I expect the EWheels EW-M41 Travel Scooter to last me?

For this kind of mobility scooter, you can expect to get a lifetime of around 7 years or more.

This obviously depends on the way you take care of your scooter amongst other factors.

Transportation

Will the EWheels EW-M41 Travel Scooter fit in my car trunk/truck bed?

This scooter will not fit in the vast majority of car trunks. It will however fit on most pickup truck beds.

If you’re planning on transporting your mobility scooter on a pickup truck bed, you’ll probably need a ramp to get the scooter up onto the truck bed.

Please contact us for more details at 1-888-233-5563 or live chat with an agent by clicking here.

I don’t have a large enough vehicle to transport the EWheels EW-M41 Travel Scooter. What are my options?

  • Electric lift: The most common solution is to purchase a platform-style vehicle lift, which sits on your trailer hitch.

    If you don’t have a trailer hitch on your vehicle, you’ll need to have one installed. The platform lowers right down to road level, you ride the scooter onto the platform, secure the scooter with provided straps and then activate a lift which raises the platform a few feet off the ground. You’ll need a vehicle that can take a max tongue weight of at least 500 lbs, so this won’t work for saloon and hatchback vehicles.

    Explore our electric lifts collection.

  • Manual Platform: Like an electric lift, this has a platform which sits on your trailer hitch, but this platform does not rise and decened, instead, it has a built-in ramp which flips out, allowing you to roll the scooter up onto the platform.

    You’ll need a vehicle that can take a max tongue weight of at least 500 lbs, so this won’t work for saloon and hatchback vehicles.

    Explore our collection of manual platforms.

  • Scooter trailer: This is a full-fledged trailer on its own wheels, which attaches to your trailer hitch.

    There is just one company that designs and produces a trailer specifically for mobility scooters, or you can just get any generic trailer whose specifications match the EWheels EW-M41 Travel Scooter in terms of weight and dimensions.

    Explore our collection of scooter trailers.

Do you sell vehicle lifts, platform ramps and trailers for the EWheels EW-M41 Travel Scooter?

We do indeed. Explore our collection of vehicle lifts. Explore our collection of platform ramps. Explore our collection of scooter trailers.

Why buy an EWheels EW-M41 Travel Scooter from us?

Pre-Selected Scooters

We only sell mobility scooters that have been pre-selected

Pre-selected to match our site’s mission – large, heavy duty, recreational and all-terrain. This means all our attention is where you need it to be, and you don’t have to go hunting through huge lists of products you aren’t interested in.

Price

We will not be beaten on any online price.

If you see a product advertised online for cheaper we will sell you the product for the same price or cheaper, provided that pricing is not in violation of the manufacturer’s minimum advertised pricing policy.

Free Shipping

Standard shipping for this product is free of charge.

We believe when paying for an item like a heavy duty mobility scooter, shipping should be free, so we do our utmost to offer free shipping.  We also offer white glove shipping as a recommended optional service.

Excellent and Personal Customer Service

We are here for you every step of your journey.

Our phone lines are staffed by humans, not robots, and it’s really easy to speak to a member of staff at all business hours, even on weekends. If the line is busy, we’ll call you right back.

Post sale Service

We are here to help if there are issues with the shipment or any issues with your scooter.

We will work with you over the phone or send out a technician to address your concern, depending on your scooter type and its associated warranty.

Relationships

Heavy Duty Mobility enjoys excellent relations with the manufacturer of its products.

This is an advantage to our customers, as manufacturers are often involved with the warranty process and answering technical questions.

Need Help? Contact Us

Have a question? Feel free to reach out to our team! We are available by:

Phone: Call 1-888-233-5563 to speak to a real human!

Live Chat: Click HERE to speak to a live agent - not a robot.

Email: support@heavydutymobility.com - we aim to respond within 2 business hours.

By our contact form.

Reviews 0