EWheels EW-20 Long Range 3-Wheel Mobility Scooter
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This product has changing stock availability due to its unique nature.
To ensure we provide you with the most accurate information, we do not display its stock status or price online.
For the latest stock and price information, please contact us by calling 1-888-233-5563
or using the live chat option at the bottom right-hand side of the screen.
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Quick Overview
Key Features of the EWheels EW-20
- Speeds up to 15 mph for thrilling adventures.
- 21-mile range per charge, perfect for extensive urban or park explorations.
- Its elegant design features a matte black finish and LED front light, making it a head-turner.
- Comfort in motion is guaranteed with a large swivel seat with the backrest and adjustable armrests for extended riding comfort.
- Innovative storage solutions include a large covered basket, cell phone holder, and USB port for convenient storage and charging.
- Enhanced safety and control are provided through three-speed settings, hand brakes, and a full lighting system for improved visibility.
- Simplifying transport and storage, with its folding tiller and removable seat
Designed for the Spotlight
The EW-20 is a scooter that stands out in every aspect, from its sleek matte black finish to the vibrant glow of its LED lighting. It's designed for those who want to make a statement, not just get from point A to point B.Comfort without Compromise
The EW-20 offers a riding experience that prioritizes your comfort with its large, swiveling seat. It’s a scooter that ensures you stay comfortable and connected on your journeys, thanks to convenient features like a USB port and cell phone holder.Power Meets Practicality
Equipped with a 500-watt brushless front hub motor and a durable suspension system, the EW-20 effortlessly combines high-speed thrills with the capability to cover long distances. Its robust build and smart design ensure a smooth ride across any surface.Ready When You Are
Arriving fully assembled, the EW-20 is ready to hit the road whenever you are, removing any setup hassles. It’s more than just a means of transportation; it’s a bold declaration of your style and intent. Experience the thrill of freedom and the pleasure of the journey with the EW-20, a scooter that elevates the concept of mobility to new heights. It's not merely about moving around; it's about moving with flair and joy.Specifications
ALL EWheels EW-20 Mobility Scooter SPECIFICATIONS
Number of Wheels | 3 Wheels |
FWD or RWD | Front Wheel Drive |
Overall Width | 26” |
Overall Height | 38” |
Overall Length | 55” |
Top Speed (Up To) | 15 mph |
Range per Charge (Up To) | 21 miles |
Turning Radius | 53“ |
Incline Capability | Up to 10° |
Ground Clearance | 7” |
Weight Capacity | 300 lbs |
Max Passengers | 1 |
Airline Approved | No |
Seat Dimensions (LxWxH) | 16" x 13.5" x 3.25" |
Type of Seat | Large swivel seat with back rest |
Type of Battery | Deep Cycle Sealed Lead Acid |
Armrests | Yes |
Scooter Weight | 128 lbs |
Shipping Method | LTL Freight |
Light(s) | LED Front, Rear Lights, turn signals and brake lights |
Braking Type | Hand Brakes |
Left Hand Control Option | Yes |
Horn | Yes |
Suspension | Front and Rear |
Type of Tires | Front tubeless, rear tubed |
Battery Charger | 48V off board |
Speed Control | Low-Med-High |
Basket | Yes |
Forward/Reverse | Yes |
Throttle Type | Twist |
Alarm | No |
Cell Phone Holder | Yes |
Usb Port | Yes |
Voltage | 48 volts |
Motor Wattage | 500 watt |
Motor Type | Brushless Front Hub Motor |
Storage | Rear Basket |
Extras | Folding Tiller |
Fully Assembled | Yes |
Warranty | 3 Year Limited Warranty |
How fast does the EWheels EW-20 go?
At full speed, you can reach up to 15 mph.
EWheels are known for being the fastest on the mobility scooter market and this is their strongest selling point.
How long do the EWheels EW-20 batteries last per charge? How many years of use can I get out of the batteries?
Battery running time per charge is measured in miles as opposed to time i.e. how many miles can a fully charged set of batteries take the scooter?
The answer depends on the user’s weight as well as the kind of terrain the scooter is operated upon.
Please take these manufacturer figures with a grain of salt, bearing in mind manufacturers may test their scooters in optimum conditions you won’t find in real life.
For a EWheels EW-20 mobility scooter, the batteries last: 20 miles.
The lifetime of your EWheels EW-20 batteries is approximately 2 years, but very much depends on how much you use your scooter and whether you take good care of your batteries.
The cost of replacing a set of EWheels EW-20 batteries is approximately $239
What kind of batteries are used in the EWheels EW-20?
This mobility scooter uses sealed lead acid (SLA) batteries. These batteries are maintenance free, meaning you don’t need to add water to them or anything like that.
They happily stay under their shroud for the duration of their lifetime and you shouldn’t need to do anything to them at all.
Lithium-ion batteries are not used, primarily due to cost. With batteries expiring after 2-3 years, the cost of replacing lithium batteries for a machine this size would run into several thousand dollars, vs. gel-cell which is more around the $500 mark.
How much weight can the EWheels EW-20 carry?
What kind of ground clearance does the EWheels EW-20 have? Is it good for paths and trails?
The EWheels EW-20 has 7 inches of ground clearance. It will cope on grass, gravel and dirt paths, but there are other mobility scooters which would perform better in this area.
Explore our all-terrain mobility scooter collection.
How big is the EWheels EW-20? Will it fit indoors and how sharp does it turn?
The EWheels EW-20 mobility scooter is a large mobility scooter. You can drive it indoors to keep it safe and leave it close to the front door.
As far as stores are concerned, you can use it in large stores such as Walmart and in malls, but it may not fit in smaller supermarkets.
The EWheels EW-20 mobility scooter has a turning radius of 53”.
Options & Upgrades
Accessories
How do I add accessories to the EW-20? Which Accessories are available?
Do you offer any free accessories with the EW-20?
Will the accessories ship together and installed on the EWheels EW-20?
How to Purchase & What's Included
Why are mobility scooters so expensive?
Does Medicare/Medicaid or private insurance help pay for the EWheels EW-20?
What do I need to do to purchase the EWheels EW-20 online/over the phone?
What happens after my order for the EWheels EW-20 is placed?
What comes included/free with the EWheels EW-20?
- Batteries are included.
- Standard shipping is free.
- Your scooter comes with a charger.
- We also offer a free armrest saddle bag!
Financing & Monthly Payments
Shipping, Warranty & Returns
Shipping
How long from the time of order until I get my EWheels EW-20 mobility scooter?
- This item can ship out as soon as the same business day the order is placed. Once shipped out, you can expect a transit time 4-5 business days.Please note these are indicative times and can vary based on how far you are from the supplier warehouse and the volume of orders being received. Also note that upgrades or extra accessory additions to your order may require extra time for installation.
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If an EWheels EW-20 mobility scooter is showing LEAD TIME with a number of weeks indicated, the estimated ship out time is that lead time plus standard ship out and transit time indicated in the paragraph above.
[xyz-ihs snippet="Live-Chat"]Please note, we have excellent relationships with our suppliers/manufacturers. If we are showing an item as having a lead time, it’s almost certainly the same for other dealers who might not have the most up-to-date information on the websites and may show the item as having a lead time.
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If an EWheels EW-20 mobility scooter is showing OUT OF STOCK above, please contact us for more details. You can call us at [xyz-ihs snippet="Live-Chat-three"]
Please note, we have excellent relationships with our suppliers/manufacturers. If we are showing an item as out of stock, it’s almost certainly the same for other dealers who might not have the most up-to-date information on the websites and may show the item as in stock.
Why are there such long lead times on some mobility scooters?
My EWheels EW-20 mobility scooter is showing a long lead time above. Why should I buy a scooter now if in any case I won’t get it right away?
Unfortunately, the way things are nowadays, with delays across the entire supply chain, if you wait until there is no lead time on your scooter, you might end up waiting forever. As soon as new stock comes in, it is assigned to orders that were already placed, sometimes weeks in advance. We don’t know how soon the situation will get better - and it may actually get worse before getting better again.
For this reason, customers are placing their orders as soon as they are able, to be placed on the list for as soon as the next scooters are ready to ship.
Where will my EWheels EW-20 mobility scooter ship from?
Who will ship my EWheels EW-20 mobility scooter?
How does the EWheels EW-20 mobility scooter arrive – is any setup required?
- Your scooter will be boxed in cardboard and fastened with the use of tie-downs. We advise you to come prepared with a sharp pair of scissors/knife.
- You can simply cut the cardboard box open, cut the tie downs and roll your scooter off the crate.
- Your scooter will be partially charged, enough to ride it into your home for charging.
- Note the wheels might have some air let out for safety during transit. You should top them up to the pressure recommended by the manufacturer in the user’s manual.
- The seat may be folded down. There will be a lever at the side of the seat allowing you to raise it.
- The tiller may be folded down too. Simply move the tiller into position as per the manual instructions, allowing you to raise it to driving position.
- Mirrors may need to be screwed into the handlebars.
Warranty
Who can I contact post-sale with questions on my EWheels EW-20 mobility scooter?
Phone: Call 1-888-233-5563 to speak to a real human!
Live Chat: Click [xyz-ihs snippet="Live-Chat-contact-us"] to speak to a live agent - not a robot.
Email: support@heavydutymobility.com - we aim to respond within 2 business hours.
By our contact form.
How do I book a delivery appointment slot for my EWheels EW-20 mobility scooter?
What if I miss my delivery appointment slot for my EWheels EW-20 mobility scooter?
What if my order hasn’t arrived by the time it was supposed to?
What happens if my order for an EWheels EW-20 mobility scooter is damaged?
- When your scooter arrives, do not sign any forms until you have opened the boxes and ascertained that everything is as it should be.
- If the external boxes are damaged, make sure to note this next to your signature. Make sure to inspect the contents before signing.
- If your scooter is damaged in a way that the entire scooter needs to be replaced, just refuse the entire delivery.
- If your scooter is damaged in a way that a spare part needs to be sent out and installed (eg a broken mirror), accept the delivery, and list any damaged items next to your signature.
- If you find damage after having signed for delivery without any damage notes, this can be really problematic as the shipping company may try to shift the blame onto you. This is why it’s important to check for damage, especially if the outside boxes are damaged.
What happens if my EWheels EW-20 mobility scooter breaks down?
If your scooter malfunctions, please contact us.
Sometimes we are able to troubleshoot with you over the phone to fix the issue. In other cases, it’s a matter of shipping out a simple part, say if a knob needs replacing, under warranty conditions.
If this does not work, for this scooter, diagnosing is the customer’s responsibility and you might have to hire a technician to identify the fault. Once the fault is identified, a replacement part will be shipped out if under warranty. Installing the part is once again the customer’s responsibility. Please checkout our Afiscooters collection page - these scooters come with a more comprehensive warranty including free labor diagnosing and repairs.
Do I call you or the manufacturer if my EWheels EW-20 mobility scooter breaks down?
How long does the warranty on EWheels EW-20 mobility scooter last for? What’s included/excluded from the warranty?
This mobility scooter is covered by a one-year parts warranty by the manufacturer. This not include labor. Please check out our Afiscooters collection page - these scooters each come with a 2-year free in-home warranty.
What can I do after the warranty period? Can I get spare parts for EWheels EW-20 mobility scooter? Who repairs these scooters and where?
After the warranty period, you are still welcome to contact us at any time.
Parts are available through us or the manufacturer, though you will be charged for these, it might take significant time, and we can't guarantee EWheels will have the part you need.
If you need someone to install parts or for other labor services, local technicians are available throughout the contiguous USA , at your cost.
Contact us for help finding a tech, or for more details.
Returns
What if I don't like my scooter? Can I return or exchange it?
Yes, returns are possible. Please see our returns policy.
Documentation, Manuals & Safety
Documentation
Safety
Do I need vehicle insurance to ride the EWheels EW-20 mobility scooter as is needed with a motor vehicle?
May the EWheels EW-20 mobility scooter be driven on the road?
May the EWheels EW-20 mobility scooter be driven on pedestrian sidewalks?
Though we cannot guarantee for all states and localities, wherever we have put this question to the law enforcement of any particular area, we have always been told that since this mobility scooter is used by and designed for disabled people, it may be ridden on pedestrian sidewalks, as long as this is done within reason.
This means riding at a safe speed where others are around and being considerate of the other users that share the sidewalk.
How can I avoid my EWheels EW-20 mobility scooter from being stolen?
- Your EWheels EW-20 mobility scooter comes with a unique ignition key, and much like a car, cannot be started without it.
- You can easily attach a motion alarm which is triggered if someone moves the scooter whilst it’s locked. For more information on these alarms, please call us at 1-888-233-5563.
- You can also purchase a GPS tracker which beams the current location of your scooter wherever it is. This way, even if a thief takes your scooter, you and the police can track its exact location.
- It’s best to store your scooter indoors if you’re able to do so.
Does the EWheels EW-20 mobility scooter have lights for nighttime riding? Does it have turn signals?
Daily Operation & Transportation
Daily Operation
I only have use of my left hand. Can the EWheels EW-20 mobility scooter work for left handed users? Can the EWheels EW-20 mobility scooter be operated with one hand?
This scooter’s throttle/accelerator lever can be placed either on the right or left side. Please ask us for this modification before ordering.
With a scooter that has automatic braking which kicks in as soon as you let go of the throttle, you only need one hand to activate the accelerator, drive and stop.
It is also possible to steer the scooter with the same hand you’re using for the throttle lever, though this is a slightly harder way to drive.
Can I ride the EWheels EW-20 mobility scooter in the rain, snow, wind and hot sun?
- Rain: It’s OK and safe if you get caught in the rain once in a while, or go through an occasional puddle, but you should try to avoid a trip if you know it’s going to rain.
- Snow and ice: We cannot take responsibility for using the scooter in these kinds of weather conditions.
- Cold weather: Fine, though it does negatively impact the battery health and lifetime.
- Wind: Generally not an issue unless very strong winds that could tip the scooter over. If you have a mobility scooter with a canopy, remember, very strong winds can act as a sail to tip over your scooter.
- Hot sun: No issue as far as the scooter is concerned. Remember to take along ample hydration!
Do the EWheels EW-20 mobility scooter batteries need maintenance?
This mobility scooter uses maintenance-free batteries which do not need any care until they die, after around 2 years of use.
How often should my EWheels EW-20 mobility scooter be inspected?
It’s a good idea to have your scooter checked once a year by a qualified technician.
Call us 1-888-233-5563 to get details on a local technician in your area.
You should also call us or a local tech if you hear strange noises coming out of your scooter.
Transportation
Will the EWheels EW-20 mobility scooter fit in my car trunk/truck bed?
This scooter will not fit in the vast majority of car trunks. It will however fit on most pickup truck beds.
If you’re planning on transporting your mobility scooter on a pickup truck bed, you’ll probably need a ramp to get the scooter up onto the truck bed.
Please contact us for more details at [xyz-ihs snippet="Live-Chat-three"]
I don’t have a large enough vehicle to transport the EWheels EW-20 mobility scooter. What are my options?
- Electric lift: The most common solution is to purchase a platform-style vehicle lift, which sits on your trailer hitch.
If you don’t have a trailer hitch on your vehicle, you’ll need to have one installed. The platform lowers right down to road level, you ride the scooter onto the platform, secure the scooter with provided straps and then activate a lift which raises the platform a few feet off the ground. You’ll need a vehicle that can take a max tongue weight of at least 500 lbs, so this won’t work for saloon and hatchback vehicles.
Explore our electric lifts collection.
- Manual Platform: Like an electric lift, this has a platform which sits on your trailer hitch, but this platform does not rise and decened, instead, it has a built-in ramp which flips out, allowing you to roll the scooter up onto the platform.
You’ll need a vehicle that can take a max tongue weight of at least 500 lbs, so this won’t work for saloon and hatchback vehicles.
Explore our collection of manual platforms.
- Scooter trailer: This is a full-fledged trailer on its own wheels, which attaches to your trailer hitch.
There is just one company that designs and produces a trailer specifically for mobility scooters, or you can just get any generic trailer whose specifications match the S4 in terms of weight and dimensions.
Explore our collection of scooter trailers.
Do you sell vehicle lifts, platform ramps and trailers for the EWheels EW-20 mobility scooter?
Why buy an EWheels EW-20 from us?
Pre-Selected Scooters
Price
Free Shipping
Excellent and Personal Customer Service
Post sale Service
Relationships
Need Help? Contact Us
Phone: Call 1-888-233-5563 to speak to a real human!
Live Chat: Click [xyz-ihs snippet="Live-Chat-contact-us"] to speak to a live agent - not a robot.
Email: support@heavydutymobility.com - we aim to respond within 2 business hours.
By our contact form.
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